98 Customer Support Specialist Jobs in Kansas, MO
A.B. May Heating, A/C, Plumbing & Electrical is Hiring a Customer Support Specialist Near Kansas, MO
- Customer Support Specialist** Customer Support Kansas City, Missouri Department **Customer Support** Minimum Experience **Entry-level** A.B. MayHelping People Thrive! We are the premier Home Service supplier in the Kansas City area and have been for over 60 years. We recognize our success comes from our talented team and strive to provide an environment with opportunities unparalleled in our industry! We hire the best and now is your chance to join our growing team. We are looking for a self-motivated Customer Support Specialist to join our Customer Care team! Beginning pay is $15/hr with bonus opportunities. We also have time differential pay for hours worked in the second shift and weekends. This position will handle customer contact through incoming calls and involves helping our customers with scheduling appointments, getting technicians to resolve their home service concerns, and answering customer questions about their home warranty or home contracts. This position will also be responsible for outbound calling to customers about products, promotions, and scheduling service calls. Minimum two years of call center experience required. Meeting and exceeding customer expectations with a positive attitude and sunny disposition required. As a member of the A.B. May Team, you will enjoy the following benefits:
- Above Average Pay
- Medical/Dental/Vision Insurance
- Short Term/Long Term Disability
- Company Provided and Voluntary Life Insurance
- 401(k) with Company Match
- Paid Time Off
- On-site Fitness Center Apply now to start your career with A.B. May! To be considered for employment with A.B. May, all candidates must successfully complete our screening process, including assessments, interviews, background checks, drug screens, and physicals. We are an equal opportunity employer. Location Kansas City, Missouri Department Customer Support Minimum Experience Entry-level #J-18808-Ljbffr
Job Summary
Full Time
$42k-53k (estimate)
07/03/2024
07/31/2024
The job skills required for Customer Support Specialist include Call Center, Scheduling, Customer Care, Customer Support, Customer Contact, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Support Specialist positions, which can be used as a reference in future career path planning. As a Customer Support Specialist, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Support Specialist. You can explore the career advancement for a Customer Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Support Specialist job description and responsibilities
To enhance customer experience, they help customers complete purchases, upgrades/returns and frequently provide necessary technical assistance.
01/27/2022: Johnstown, PA
They are also responsible for conducting surveys on the products or services and communicating customer feedback.
01/30/2022: Chico, CA
A Customer Support Specialist will also replace products or process payment refunds as needed.
01/18/2022: Rockford, IL
They help customers with their queries and complaints.
02/18/2022: Richland, WA
Listen to customer complaints and provide adequate solutions for their problem via phone or email.
02/14/2022: San Diego, CA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Support Specialist jobs
Communication skills come as pretty much as a given, concerning customer support.
02/15/2022: Troy, NY
Make Connections and Give Compliments.
01/07/2022: Lompoc, CA
Ensure that customers understand the resolution and provide on-going education to customers.
01/11/2022: Spokane, WA
Compile and analyze customer requirements to give the best advice and resolve their query.
02/20/2022: Pensacola, FL
Customer service experience- A thorough knowledge of how to delight customers through strong researching, problem solving and troubleshooting skills.
01/09/2022: Chattanooga, TN
Step 3: View the best colleges and universities for Customer Support Specialist.
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