A.C.E. Executives is Hiring a Sports-Minded Customer Service Associate Near Kansas, KS
A.C.E. Executives is an outsourced marketing and sales agency looking for a Sports-Minded Customer Service Associate to join our Kansas City office permanently. You will work with our Marketing and Sales Associates and various product specialists, as well as mid-office and operations teams, to deliver a seamless and integrated experience to consumers directly across our client portfolio. The Sports-Minded Customer Service Associate role offers you the opportunity to work in a national firm that offers excellent career progression. Core Responsibilities of the Sports-Minded Customer Service Associate:
Provide high-quality service to each of our clients directly through face-to-face interactions to personalize their needs in our services
Maintain client confidentiality at all times
Manage daily client transactions and inquiries accurately, within established deadlines, operating within our standard operational and sales procedures
Research, follow-up and resolve client inquiries and problems through effective interaction with clients, customers, and product specialists
Communicates clearly with staff in a timely and professional manner
Identify cross-sell opportunities and escalate to our sales team and product partners in order to close or provide advice to the client
Verify and maintain data quality to improve customer retention and sales revenue
Essential Skills of the Sports-Minded Customer Service Associate:
Clear verbal communication skills
1 years of prior experience is in customer service, sales or related fields dealing with the general public is an asset preferred
Experience working in a team (sports, campus, business, etc)
Strong relationship management skills
Ability to adapt to a rapidly changing business and technology environment, and to utilize all available tools and resources to service clients as efficiently as possible
Business acumen in the marketing and client relations field is preferred
Must understand and comply with applicable regulations and standard operational procedures
Must ensure that all sales transactions are executed properly and meet compliance guidelines
If your background experience and skill set meet the requirements for our Sports-Minded Customer Service Associate, apply today! Powered by JazzHR uPgtRZ2eGe