A family-owned business since 1924, A. Duie Pyle provides a range of integrated transportation and distribution solutions throughout the Northeast.

Supported by our vast network of Less-Than-Truckload (LTL) service centers, warehouse facilities, and dedicated locations, we have the ability to offer flexible and seamless integrated solutions tailored to our customer’s needs.

Simply put, when it comes to integrated supply chain solutions, Pyle People Deliver. Our promise is to provide outstanding service as it remains to be our first and foremost mission.

Position Summary :

As an Administrative Support Specialist for Pyle you will assist the safety training team in Loss Prevention. The position involves processing motor vehicle tickets, gathering and assembling documents to create qualification files for employees with specific skills, maintaining training sign in records, creating and updating data bases and reports, following up with operations leadership to track down documents and plenty of paper and electronic filing.

No technical compliance knowledge is required to start; on the job training will be provided. The ideal candidate has a willingness to learn, cheerful disposition, strong organizational skills, excellent attention to detail and a desire to be helpful.

The responsibilities of the position include, but are not limited to :

• Provide administrative support for safety programs with a focus on employee training and compliance record keeping.
• Gather and organize documentation to establish qualification files that comply with regulations for Fleet Technicians and Facilities Maintenance personnel who perform commercial driving functions.
• Assist with the Transportation Security Administration Indirect Air Carrier program by processing employee Security Threat Assessment (STA) applications and assigning web-based training.
• Maintain accurate timely spreadsheets.
• Review reports and images to confirm that cameras mounted on tractor trailers are properly adjusted and functioning.
• Follow up with Fleet Maintenance when camera adjustment or repairs are needed.
• Process parking tickets and fines by reviewing the details, tracking information on a spreadsheet, sending notification to company leadership.
• Assist with tracking the completion of routine periodic safety inspections performed and approved by Pyle Fleet Maintenance locations on tractor trailers owned by independent contractors.
• Assist with the administration of Safety Meetings by preparing materials and gathering and tracking signature records from all locations coving all shifts.

Records, and communication with company leadership as necessary.

• Assign and track Reasonable Suspicion Training to supervisors throughout the company.
• View short clips from videos installed on tractor trailers, then make document decisions to forward to Safety Trainers as to if a video event requires coaching.
• Answer phone calls involving Complaints / Compliments about our drivers and document following the prescribed procedure.
• Assist with answering the accident and injury call line.
• Receive phone calls from Service Center Managers and Custom Dedicated Account Managers and assist them with related questions
• Assist with support services within the department as needed

To be qualified for this position, you must possess the following :

This job requires that the individual receives approval from the Transportation Security Administration (TSA), Security Threat Assessment (STA) background check.

To perform this job successfully, an individual must be dependable and able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 18 years of age or older.
• Strong interpersonal and communication skills.
• Ability to interface effectively with customers and other employees.
• Good oral and written communication skills.
• Computer skills : Word, Access, Excel.
• Ability and desire to learn regulations and company processes.
• Must demonstrate accuracy, thoroughness and attention to detail.

EDUCATION and / or EXPERIENCE

High School Diploma or equivalent

LANGUAGE SKILLS

• Must have sufficient verbal skills to be able to converse with customers and co-workers in an intelligent, clear manner.
• Good phone skills / etiquette.
• Pleasant, friendly, helpful voice.

MATHEMATICAL SKILLS

Must be able to track, calculate and understand percentages and trends.

REASONING ABILITY

• Good common sense.
• Must be able to read and understand regulations and changes to regulations and how those translate to our work environment and the specific duties our employees perform.
• Ability to comprehend standard concepts, practices, policies, and procedures.

CERTIFICATES, LICENSES, REGISTRATIONS

None Required

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Sitting at desk for long periods of time.
• Using telephone.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Large screen monitors for viewing ease.
• Well-lighted environment.
• Spacious cubicles.

Last updated : 2024-05-18