Assistant Branch Manager

Job Type: Full-Time

Exemption Type: Exempt

Wage Amount: $45,732 annual minimum

Great opportunity to be an Assistant Branch Manager at A FCU!

A FCU is growing and we are looking for the right candidate to assist with the operation of our Bee Cave Branch. Your primary role is to be responsible for the operational and administrative functions of the branch, including day to day supervision of staff and member resolution. In addition you will monitor and ensure compliance with regulatory standards and maintain a strong working knowledge of all services and operations of the credit union.

General Summary

Essential Functions

Employee Management

• • Assist the Branch Manager in the supervision of the branch employees by overseeing the daily operations of the branch, completing observations, coaching employees and providing input on hiring, terminations and evaluations.
  • Implement/monitor branch schedule for maximum productivity, service and overtime control.
  • Assist Branch Manager in meeting/exceeding established branch goals.
  • Direct workflow assignments for Member Services Officers I, II, or III.
  • Update timekeeping and payroll.

Branch Support

• • Perform Safe Deposit Box functions as needed (if applicable).
  • Assist members with account/product inquiries as needed.
  • Conduct branch sales or training meetings as needed.
  • Consistently meet/exceed individual goals established for the achievement of increasing retail services per household.
  • Resolve problems, assist with complex transactions presented by members or staff.
  • Provide Notary Public services and Medallion Signature Guarantees as needed.
  • Maintain ongoing working knowledge of policies/procedures.
  • Vault responsibilities as needed.
  • Oversee balancing, processing and transmission of cash letter (Branch Capture).
  • Provide ATM Operations assistance in balancing and troubleshooting (if applicable).
  • Administer supervisory overrides/check approvals.
  • Oversee branch opening/closing duties.

Miscellaneous Duties

• • Ensure branch regulatory compliance.
  • Evaluate/report any maintenance or equipment needs.
  • Participate in Community Education and Business Development events.
  • Assist at other locations as needed.
  • Travel to training/meetings/other branches as required.

For more information visit our Careers Page at: https://aplusfcu.org/careers/

Job Requirements

Education and Experience

• High school diploma or G.E.D equivalent required
• Bachelor’s Degree in business related field preferred
• Four years of financial institution experience required
• Two years of supervisory experience required
• Knowledge in teller/vault, new accounts, Safe Deposit Box and product knowledge
• Knowledge of Financial Institution Policies/Procedures and Products/Services (Credit Union preferred)
• Microsoft Office product knowledge
• Must obtain Notary Public & Signature Guarantee certification within first six months

Physical Functions

• Must have the ability/stamina to work at least 40 hours a week
• Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data
• Must be able to communicate heavily through telephone, e-mail and in-person