We are looking for a Consumer Call Center Rep in the Johnston, RI Area.

Schedule: Monday – Friday the department is open 8a-Midnight. One weekend day may be required, depending on Inbound or Outbound positions. - Must be flexible to work all hours!

Pay: $20.00

Call Center Requirements:

• 1 Year of call center experience.
• Banking/Mortgage experience.
• Customer Service experience.

Call Center Description:

• Identify and respond to customer inquiries by actively listening in order to determine their needs. Provide accurate information to customers as it relates to credit decisions based on applications submitted.

• Accurately track all calls from applicants/customers and Merchant partner locations utilizing a tracker. All the while identifying and recording all customers’ expressions of dissatisfaction in our system of record.

• Ensure daily work is completed according to policies and procedures and adhere to applicable state and federal requirements.

• Ensure daily work/follow-up work is completed according to policies and procedures and adhere to applicable state and federal requirements.

• Adhere to all Call Quality and Operational standards and expectations

• Assist with any additional duties required to meet the business line needs.

​If you are interested, please contact Chin Yang at A-Line Staffing. 586-323-4194 | cyang@alinestaffing.com. Thank you!