About A-SAFE and the role:

The A-SAFE Group is a leading global workplace safety solutions provider. Since 1984, the business has been pioneering state-of-the-art solutions that safeguard people and assets across a variety of sectors, all around the world.

Innovation has been a watchword for A-SAFE since the company’s very beginning, with the business being the inventor and original manufacturer of the world’s first industrial strength polymer barrier safety system. The business continues to pioneer game-changing workplace safety technology to this day, supplying warehouses, factories, airports, car parks and other industrial workplaces worldwide.

A truly global business, the A-SAFE Group is headquartered in the UK and has 17 international subsidiaries, including Germany, France, Italy, Netherlands, Scandinavia, Belgium, Spain, USA, UAE, Japan and Canada, as well as a host of trusted global partners, meaning the business is represented in more than 65 countries worldwide.

The A-SAFE Group operates state-of-the-art manufacturing facilities in the UK and maintains global distribution networks and facilities, allowing the business to provide innovative solutions to the world’s largest and best-known brands including Nestlé, Coca-Cola, BMW, 3M, Heathrow Airport, Unilever, Amazon, and Jaguar Land Rover.

Job Purpose:

Key Objective for a Design Technician on the Technical Services Team (TST) is to gather all site-information, specify the right products, create the drawings and calculations in a timely manner and make preparations/take ownership for (larger) projects (install instructions etc). The Technical Services Team position has both field-based and desk-based elements to the role.

Key Responsibilities & Duties:

• Conduct accurate customer site surveys.
• Using the survey information, produce optimum solutions proposals and Technical Specifications utilizing the A-SAFE product range to suit the application within the compliance of PAS13.
• Produce drawings and Technical Specifications from the site survey using CXP or producing CAD overlays to drawing files provided by the customer.
• Liaise with the client throughout this process with any revisions to requirements being actioned in collaboration with the salesperson.
• Liaise closely with both the Sales Development Executives (SDE’s), Customer Success Managers (CSM) and Regional Account Managers (RAM’s) and the Back office/Install department.
• Customer POC throughout the Survey > Quote process and during installation.
• Implement variation orders as required.
• Collate relevant information pertinent to the Installation environment.
• Inputting data into the company’s CRM & ERP system
• Actively participate in internal and external meetings where attendance is required.

Knowledge, Skills & Experience:

Essential:

• Ability to understand & interpret site drawings.
• CAD proficiency.
• Knowledge of Workplace Transport safety.
• Experienced in the use of measuring tools (Tape, Wheel, Laser).
• Good communication skills & confident dealing with customers and internal colleagues at all levels.
• A self-starter with strong time management and organizational skills.
• Strong prioritization skills.
• Working knowledge off CRM systems.
• IT literate.
• Attention to detail.

Desirable:

• A working knowledge of the new-build process
• Previous experience in or knowledge of the industry

Communications and Working Relationships

Your main contacts will include:

Internal:

• Customer success managers
• Sales Development executives
• Regional Account managers
• New Business Development Managers
• Back Office / Install department

External:

• Customers

Core Business Responsibilities

• Ensure that you, your colleagues and any visitors conduct selves with due regard to the Company’s Health & Safety Policy, procedures and Safe Systems of Work when on site.
• Promote equality and diversity at all times while representing the Company.
• Undertake any additional reasonable task instructed by your Line Manager.
• Undertake any additional reasonable task instructed by a member of the Executive and Senior Management team.
• Adhere to all Company policies.

On offer is a highly competitive salary plus benefits package.