Job Description: Busser
Department: Bistro
Reports to: Management/Leads
Status: Part-Time

Values: At A Taste of Monterey committed to quality, authenticity, learning, growth and innovation. We’ve learned that an attitude of gratitude and humbleness makes our business better. We work as a team, cheering each other on, creating fun for the guest and making laughter part of every day. We know success is not about today. We strive to make decisions that will brighten the future, not just of A Taste of Monterey, but of the area. Ultimately, our success depends on balance. We strive for balance in meeting the needs of our guests, the company and co-workers.

SUMMARY: The primary responsibility of a Busser is to reset tables in a speedy professional and effective manner as guests leave the restaurant. Bussers are also responsible for the grooming of the entire restaurant and its perimeters, as well as supporting servers and service staff with refills and clearing tables. Other duties will be expected as need arises.

DUTIES AND RESPONSIBILITIES: The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons. Duties include, but are not limited to:

• Working on weekends, evenings and some holidays
• Obtain service area assignments at the beginning of each shift.
• Clear tables after guests leave. Takes tableware to dish room and place silverware, dishes, glassware, etc. in appropriate areas for washing.
• Wash dishes as needed
• Between settings promptly clean table tops, chairs and booths. Check floor and clean as required. Reset and arrange tabletop.
• Inspect assigned restroom every 15 minutes and clean as needed.
• Respond appropriately to guest requests. Communicate guest requests to server immediately.
• Communicate with server and hostess to assure efficient seating, table utilization and customer service.
• Assist server as needed with food delivery, especially with large parties and during peak periods.
• Thank guests as they are leaving – Good people skills.
• Show flexibility in terms of your schedule to ensure the smooth and efficient operation of the restaurant as directed by the manager or immediate supervisor.
• Maintain a high level of personal cleanliness.
• Be a team player; Help out fellow employees when possible.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Is at least 16 years of age
• Has a reputation for providing great service to guests and co-workers
• Can handle multiple tasks at one time
• Has some interpersonal skills
• Is able to work independently and as a member of a team
• Is detail-oriented
• Communicates professionally in person and on the phone
• Is able to lead by example
• Is passionate A Taste of Monterey and providing great service
• Is self-motivated, especially under pressure
• Ability to anticipate server and customer needs and respond appropriately
• Ability to work in a team environment and perform duties and responsibilities in a manner consistent with the company’s policies
• Ability to work weekends and some holidays as well as flexibility in scheduling to ensure business-staffing needs are met
• Likes to have fun at work

REASONING ABILITY: Ability to solve practical problems and deal with variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee is frequently required to sit and stoop, kneel, crouch or crawl. The employee is occasionally required to stand; walk; reach with hands and arms and climb or balance. The employee must occasionally lift and/or move up to 40 pounds.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Events can have higher level of noise at times.

Job Type: Part-time

Pay: $16.00 per hour

Benefits:

• Employee discount

Weekly day range:

• Monday to Friday
• Weekends as needed

Shift availability:

• Day Shift (Preferred)

Work Location: In person