Job Description Summary

Looking to make a global impact and solve problems?
Through relentless innovation and continuous collaboration with our customers, GE Gas Power, part of GE Vernova, is providing more advanced, cleaner, and efficient power that people depend on today and building the energy technologies of the future.
The Senior Engineer, Generator Product Service will lead projects and initiatives with broad scope and high impact to the PS business. This senior engineer will serve as a recognized expert in the services field, both internally and externally, partnering with customers and industry leaders. In this role you will be responsible for major and complex assignments with long-term business implications, manage complex issues within functional area(s) of expertise, and contribute to the overall business strategy, for customer success.

Job Description

Roles and Responsibilities

• Essential Functions:

• Provide technology leadership globally for generator technology.
• Lead root cause investigations for issues with significant fleet impact from initial investigation through the CAPA phase
• Resolve in depth, technical issues in Generator technology for customers timely and efficiently
• Assure all component designs meet requirements for customers
• Support and coordinate with interfacing organizations such as manufacturing, sourcing, services operations, quality and design engineering to fulfill customer needs.
• Travel to customer locations to:
• Support customer technical review meetings and present recommendations to champion GE's commitment to technical solutions
• Support unplanned/forced outages to meet availability goals
• Provide commercial teams with technical support for sales and services proposal activities.
• Author knowledge articles as well as customer communications, including: TILs (Technical Information Letter), PSSB (Product Service Safety Bulletin), PSIB (Product Service Information Bulletin), and Safety communications

• Basic Qualifications

• Bachelor of Science Degree in Engineering
• Minimum of 10 years' experience in an engineering capacity
• Minimum of 8 years generator engineering experience or related technology
• Must be willing to travel 25 to 40% domestically and internationally on short notice
• Must be willing to work off hours and weekends to support emergency issue resolution based on business need·
• Must be willing to accept a local hiring in intended locations.
• This is NOT a GME assignment.

• Desired Characteristics
• Masters degree in Engineering, preferably electrical, mechanical, materials, or systems engineering, or MBA.
• Significant generator engineering experience with Legacy GE as well as Legacy Alstom and other OEM.
• Six Sigma / Lean training experience
• Ability to coordinate several projects simultaneously.
• Effective problem identification and solution skills.
• Proven analytical and organizational ability
• Prior experience in a customer support/facing role; strong commercial mindset. Anticipates customer needs and ensures that they are met
• Self-starter with initiative and interpersonal skills to direct projects and work, of cross- functional nature, with demonstrated ability to drive projects to completion. 
• Ability to work well with teams and communicate requests and requirements clearly
• Strong written and verbal communication skills
• Global mindset
• Strong team building skills. Ability to develop relationships across the organization to build loyalty and commitment. Can energize teams through inclusiveness and connection with people
• Builds loyalty and commitment
• Demonstrated analytical and problem-solving skills
• Demonstrated project management skills
• Ability to drive change across the organization, and with clients, using data and positive relationship building.
• Able to interface effectively with all levels of an organization and demonstrated leadership to pursue correct engineering actions in adverse conditions or situations
• Understands business objectives and drives specific tasks required to meet the objectives
• Strong leadership and coaching skills to teach and mentor less experienced staff
• Support service programs, fulfillment, and New Product Introduction (NPI) programs
• Communicate progress across all levels of the organization, including plant operators and executive leaders.
• Serve as a thought leader in industry, at conferences, user groups, and customer events
• Mentor and develop Generator product service engineers and provide related training.
• Support team members in fulfilling the established business operational processes and commitments

You must have legal authorization to work in Canada and any offer of employment is conditioned upon the successful completion of a background investigation: the drug screen requirement in the background check process is not required if the role is based in Canada

About Us

Inclusion & Diversity At GE, we believe in the value of your unique identity, background, and experiences. We are committed to fostering an inclusive culture, where everyone feels empowered to do their best work because they feel accepted, respected and that they belong.

Click here to learn more: Inclusion, Diversity & Equality | GE Vernova (gecareers.com)

For U.S. based candidates only, for purposes of complying with U.S. pay transparency requirements, the base pay range for this position is $111,200 - $185,400 USD Annual.

The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set. This Senior Professional Band position is also eligible for a variable incentive bonus of 15%.

*The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas.

This position will stay open on the career website until at least 8/23/2024

Benefits Available to You:

GE employees rise to the challenge of building a world that works. In order to meet this mission, we provide varied, competitive benefits to help support our workforce: https://jobs.gecareers.com/global/en/ge-career-benefits

• Our compensation & benefits are designed to help you manage your personal and family needs, while rewarding high performers. We offer a robust benefits package depending on your employment status and your national requirements.
• A healthy, balanced lifestyle can mean different things to different people. We've created programs that support the way you live and work today.
• GE invests to provide opportunities to grow your career by providing a path for continued on-the-job learning and development.

Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling, and referral services.

Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants.

Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.

General Electric Company, Ropcor, Inc., their successors, and in some cases their affiliates, each sponsor certain employee benefit plans or programs (i.e., is a “Sponsor”). Each Sponsor reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor’s welfare benefit plan or program. This document does not create a contract of employment with any individual.

This role requires access to U.S. export-controlled information. If applicable, final offers will be contingent on ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government.

Additional Information