What are the responsibilities and job description for the Key Account Manager (KAM) - RESS/Mobile Power position at A123 Systems LLC?
Key Account Manager (KAM) – RESS/Mobile Power
Principle Responsibilities:
Responsible for development, relationship and maintenance of assigned products and customer accounts.
Develops and executes sales objectives and associated strategies for business growth.
Principle Duties:
- Identifies new opportunities for organic growth of new customers for energy solutions business growth. Progressively prospects for new business and solicits new customers to grow the customer base.
- Launch/execute strategies and programs to drive growth supporting new product launches, executes commercial negotiations
- Provides recommendations on the competitive market trends, conditions and opportunities to assure proper consideration in the formulation of product, marketing plans, programs and customer policies
- Develop sales training tools for customer associates and specific promotional pieces
- Work with marketing team to develop and communicate sales promotion campaigns for the brand
- Lead optimizing distribution models for distributor and retail sales channels
- Identify and generate strategic relationships/partnership within the energy storage industry focused on distributors and installers across North America
- Develops specialized programs to acquire new business and improve existing business with emphasis on pricing, inventory planning, billing, product line variation warranty adjustments and other commercial considerations.
- Maintains frequent and regular contact with customer management, purchasing, engineering and other activities for purpose of promoting A123 Systems products and services.
- Develops financial analysis to support competitive quote to capture new business.
- Prepares and submits quotation to customers, negotiates best position for customer while returning required margin.
- Develops sales forecasts and objectives and formulates roadmaps to exceed goals.
- Negotiates or assists in the negotiation of customer sales contracts.
- Responds to customer inquiries regarding the status of orders, quality, warranty, service and other issues by facilitating the proper support from internal responsible functions.
- Responsible for identification of the cost effect of major changes in operations, equipment and process as it relates to customer satisfaction, sales and associated margin impact.
- Performs special assignments and analysis as directed by the Sales Director and Global Sales VP
Qualifications:
- 2 years’ experience selling or managing customers in commercial and/or residential energy storage market
- Demonstrated experience identifying and supporting optimized sales and distribution models supporting energy management products or services (or similar supply chain experience)
- Prior experience managing customer direct retail sales channels of technical products
- Marketing experience preferred
- Prior experience engaged with EPC’s a plus
- Field Sales experience a plus
- University Degree in Business or Engineering. Advanced Degree (MBA) is preferred.
- Preferred minimum of 6 years in progressively senior roles in a combination of the following: Sales, Engineering, Finance.
- thorough knowledge of project management methodologies
- Excellent interpersonal and communication skills with ability to make presentations to executive leadership.
- Focused on delivering results with demonstrated ability to communicate and influence and win with the customer
- Proficiency in Microsoft Word, PowerPoint, and Excel
- Commercial negotiation and contract negotiation experience
- Overnight travel and non-traditional work hours
- Positive attitude, strong work ethic, attention to detail.
- Previous experience in Energy Systems - Li-on cells (systems) preferred.
- Directs the account management strategy for a strategic account.
- 30-50% travel (no restrictions on INTL travel)
