Join Our Team as an Account Manager!

Are you passionate about building strong client relationships and driving revenue growth? We are seeking a dedicated Account Manager to join our dynamic team. As an Account Manager, you will be responsible for managing client accounts, fostering positive relationships, invoicing, and identifying opportunities for upselling our products and services.

Responsibilities:

• Manage Client Accounts: Serve as the primary point of contact for assigned client accounts. Build and maintain strong, long-lasting client relationships.
• Understand Client Needs: Develop a deep understanding of clients' business objectives and challenges. Proactively identify opportunities to upsell relevant products and services.
• Upsell and Cross-sell: Strategically promote additional products or services to existing clients based on their needs and usage patterns. Drive revenue growth through upselling initiatives.
• Account Strategy Development: Collaborate with internal teams to develop account strategies that align with clients' goals and objectives. Ensure client satisfaction and retention.
• Resolve Issues: Address client concerns and issues promptly. Work with internal teams to find solutions that meet clients' needs and maintain satisfaction.
• Reporting and Forecasting: Prepare regular reports on account status, including sales forecasts and opportunities for growth. Monitor key account metrics.

Requirements:

• Proven Experience: Minimum of 2 years of experience in account management or sales, with a track record of successfully managing client relationships and achieving upselling targets.
• Communication Skills: Excellent verbal and written communication skills. Ability to articulate complex ideas clearly and effectively.
• Negotiation Skills: Strong negotiation and persuasion skills. Ability to influence stakeholders at all levels.
• Analytical Skills: Proficiency in analyzing data and trends to make informed decisions. Familiarity with CRM software (e.g., Salesforce) is a plus.
• Team Player: Collaborative mindset with the ability to work effectively in a cross-functional team environment.
• Customer-Centric: Passion for delivering exceptional customer service and creating value for clients.
• Bachelor's Degree in Business Administration, Marketing, or a related field. Additional certifications in sales or account management are advantageous.

Why Join Us?

• Career Growth: Opportunity to advance your career in a fast-paced and supportive environment.
• Impact: Play a key role in driving our company's growth and success by expanding our client base and revenue streams.
• Culture: Join a diverse and inclusive team that values innovation, integrity, and teamwork.

If you are a motivated individual with a passion for account management and upselling, we want to hear from you! Apply now with your resume and cover letter outlining your relevant experience and why you are the perfect fit for this role.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Type: Full-time

Pay: $65,000.00 - $80,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus opportunities
• Commission pay

Travel requirement:

• No travel

Education:

• Bachelor's (Required)

Experience:

• Account Management: 2 years (Required)

Work Location: In person