Summary:

The is a dual role position of Shipping and Receiving with some Customer Service duties, reporting to the MN Branch Sales Manager. 

Essential Duties and Responsibilities:

• Responsible for filling all orders, verification and receiving products from vendors, and keeping inventory via cycle counts.
• Responsible for working with inside and outside sales teams to ensure prompt shipping/receiving of all products and arranging for the transportation of products. 
• Frequent boxing, banding, and palletizing and crating for protection products to prepare for shipment. Ability to work with small hand tools with mechanical capability.
• Receive, sort, and manage incoming and outbound deliveries including support to UPS Shipping/LTL Shipping coordination to customers.
• Pick up or deliver products to customers and sub-vendors within a 100-mile radius.
• Handle and process returned goods (RMA) received into warehouse.
• Loading and unloading all trucks via forklift.
• Repetitive lifting and moving of heavy objects.
• Maintain safe and clean working environment by following procedures.
• Process, expedite, receive and ship orders via Epicor Prophet 21 ERP system.
• Respond to and flag incoming phone calls, e-mail messages, and faxes.
• Interact with suppliers, vendors, engineering, sales, and service/repairs staff.
• Communicate with manager on all issues that affect warehouse shipping and receiving sales, profits, freight claims, and customer satisfaction.
• Other duties as assigned.

Education/Skills/Experience

Required:

• Strong attention to organizational skills, must be a self-starter and able to take direction to result with minimal supervision.
• Excellent communication skills, multi-tasking, and problem-solving ability.
• Mechanical aptitude and use of small hand-tools.
• Excellent interpersonal skills; professional and outgoing personality.
• Must be proficient with Microsoft Office and Google products.
• Valid driver’s license and ability to be DOT Certified. 

Preferred:

• Customer service or warehousing experience in the industrial equipment industry.
• Familiarity with pumps, hoses, and filtration products.
• Forklift experience.
• Experience with Industrial Distribution.

Physical Requirements:

• Ability to lift 50-75 lbs.
• Ability to stand or walk most of the day.
• Ability to twist and turn up to 25% of day.
• Stoop and bend up to 25% of day.
• Ability to reach above shoulders up to 25% of day.
• Repetitive hand and wrist movements up to 50% of the day.
• Forearm rotation up to 25% of the day.
• To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. A reasonable accommodation may be made to enable qualified individuals with a covered disability to perform the essential functions of the position as long as undue hardship is not imposed.

Anderson Process is an Equal Opportunity Employer