13 Customer Service Representative - Membership Jobs in Coppell, TX
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Customer Service Representative - Membership
$36k-45k (estimate)
Full Time
3 Weeks Ago
AAA Auto Club Enterprises is Hiring a Customer Service Representative - Membership Near Coppell, TX
Job DescriptionAuto Club Enterprises is seeking full-time, motivated Customer Service Representatives to join our Industry Leading Membership Call Center. What do we offer?
We are not looking for people who can read scripted transactions – we’re looking for forward thinking, problem solvers who can dazzle our members with their personalities while critically thinking of unique member-centric solutions.
What you will do:
Remarkable benefits:
"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”
AAA is an Equal Opportunity Employer
- Outstanding Benefits
- Training schedule 9am to 6pm M-F/ Every other Saturday
- Regular Schedule 10:00 Am to 7Pm/ Every other Saturday
- $22 /hour to start
- Paid Training & Growth Opportunities
We are not looking for people who can read scripted transactions – we’re looking for forward thinking, problem solvers who can dazzle our members with their personalities while critically thinking of unique member-centric solutions.
What you will do:
- Work directly with customers through inbound phone calls. Calls range from helping customers maintain their memberships to calculating DMV registration fees.
- Listen and understand customer issues, while offering meaningful solutions. Proactively offer valuable AAA products and services to meet their needs.
- Actively listen and engage Members and fellow Team Members with a “can do” attitude.
- Be open to training, coaching and development leading to positive career growth.
- Prior customer service experience
- Must live 30 miles radius of training location
- 1225 S Freeport Pkwy, Coppell, TX 75019
- Demonstrate excellent communication skills (written, verbal, and listening)
- Ability to multi-task and perform well in a fast-paced environment.
- Proficiency using computers while actively listening, both for data entry, as well as for complex computer navigation
- A flexible, “can do” attitude to navigate our ever-changing environment.
- High school diploma or equivalent
- Must be able to pass a background check and drug test.
Remarkable benefits:
- Health coverage for medical, dental, vision
- 401(K) saving plan with company match AND Pension
- Tuition assistance
- PTO for community volunteer programs
- Wellness program
- Employee discounts (membership, insurance, travel, entertainment, services and more!)
"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”
AAA is an Equal Opportunity Employer
Job Summary
JOB TYPE
Full Time
SALARY
$36k-45k (estimate)
POST DATE
06/03/2024
EXPIRATION DATE
07/27/2024
Show more
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