Become part of AAA’s established & trusted brand! We’ve been serving our members for over 100 years No Sundays – 37.5 hour work week Bi-Weekly Pay – Plus a Monthly Incentive Plan based on your individual performance Over 3 weeks of paid time off accrued during the first year Complimentary AAA Premier level membership What we can offer you: Convenient Store Hours: Monday, 9AM to 6PM, Tuesday - Friday, 9AM to 5PM, and Saturday, 9AM to 12PM Competitive Pay, based on experience and location Medical, Dental, Vision, and Prescription coverage Over 3 weeks of paid time off accrued during the first year 8 Paid Holidays Paid time off to volunteer Tuition reimbursement 401(K) plan with company match up to 7% The primary duties of the Staff Assistant/Team Lead are: Consistently up-sell/cross-sell AAA products including new memberships, credit cards, and insurance referrals Plan domestic travel vacations (car rentals, hotels, vacation packages, maps, tour books, and triptiks) Answer incoming overflow calls for Roadside Assistance during high call volumes Support the Retail Manager to help enhance the customer experience by leading associates to success and promoting our Shared Values. Lead, guide, and direct the daily operations of the Retail Store, including administrative and associate-related issues in the absence of the Retail Manager Serve as backup to the cashiers Minimum Qualifications: Have a high school diploma/GED Minimum of six (6) months of sales/customer service experience Have effective communication skills both written and oral Proficient computer skills including the ability to multitask on several websites and programs Ability to read maps and geography knowledge a plus AAA Club Alliance (ACA) is an equal opportunity employer. Our investment in Diversity, Equity, and Inclusion: At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals, regardless of race, color, gender, identity, veteran status, sexual orientation, physical ability or national origin, to apply. Job Category: Sales Work from home or Remote positions primary residence must reside within the footprint that AAA Club Alliance Inc. operates. Our club is located in 13 states including CT, DE, IN, KS, KY, MD, NJ, OH, OK, PA, SD, VA, Washington D.C., and WV. AAA Club Alliance is the result of AAA Mid-Atlantic, AAA Allied Group, AAA Oklahoma/South Dakota, and AAA Ohio Automobile Club joining, now representing nearly six million members in 13 states and Washington, DC. We are always looking for talented people who will commit with us to provide exceptional service, peace of mind and savings to our Members. Our Associates make the difference each day in the lives of our Members. We encourage you to learn more about us and apply to positions for which you are interested and qualified. Click on the Careers Home page to follow us on LinkedIn, Twitter, and Facebook, and create job alerts to be the first to know when positions that meet your interests become available at AAA Club Alliance. AAA Club Alliance complies with federal, state and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please direct your inquiries to jobs@aaamidatlantic.com.