6 Roadside Assistance Driver (51198) Jobs in West Springfield, MA
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Roadside Assistance Driver (51198)
$34k-46k (estimate)
Full Time
7 Days Ago
AAA Northeast is Hiring a Roadside Assistance Driver (51198) Near West Springfield, MA
Job DetailsJob Location
West Springfield, MA
Position Type
Full Time
Job Shift
2nd Shift
Job Category
Technicians/Mechanics
DescriptionMultiple full-time Tow Truck Operator / Driver (Flatbed) positions available primarily out of our West Springfield MA location. Openings available on all shifts! Towing experience not required.
Compensation: $20.00 - $20.50 / hour commissions (Battery Service), along with full benefits & incentives. Rate range includes differentials. ** Additional $2.50 per hour overnight differential added on any hours worked between 10pm and 6am. Additional $1 per hour weekend differential for any weekend hours worked. Additional $1.50 per hour evening differential for any hours worked between 6pm and 10pm. Differentials CAN be combined!
Are you interested in joining a team that is continuously innovating to create the best experiences for members? Would you like to work for a company that has been rated a top employer and best place to work across the Northeast year over year? Do you want to be part of a company that is committed to giving back to the community?
At AAA Northeast, as we continue to grow, our mission remains the same: helping and serving is a way of life. It’s why we’ve earned the trust of millions, and why AAA Northeast has remained a resilient and reliable brand for over a century.
As a AAA Roadside Assistance Driver, you will be responsible for providing safe, best-in-class roadside solutions for AAA members. Flatbed & Tow drivers are responsible for responding to member requests for roadside assistance. They ensure member safety, vehicle security, and education to members on possible vehicle issues. In this role, you will provide minor mechanical assistance in an attempt to get the member’s vehicle safely back on the road. If not successful, you will then safely tow the disabled vehicle to a member requested destination. You will be considered a hero to several people each and every day!
Post-secondary training in automotive mechanics and familiarity of electrical troubleshooting is a plus, but not required
Previous towing and/or automotive repair experience is preferred, but not required
Must clear background check process for pre-employment and annual background check recertification, according to local, state and federal guidelines.
Licenses And CertificationsActive and valid driver’s license issued by only one state or jurisdiction. Satisfactorily pass a motor vehicle record check during pre-hire screening and periodically during employment in accordance with policy. Ability to obtain and maintain a DOT medical certificate.
AAA Northeast is proud of our diverse culture, fostered by the many talents, skills, passions, and expertise of our employees. We are an equal opportunity employer. We do not discriminate in recruiting, hiring, or promotion based on race, color, creed or religion, national origin, sex, age, sexual orientation, veteran’s status, gender identity or expression, disability, genetic information, marital status, pregnancy, or membership in any other protected class. We thrive when our team members bring their whole selves to work.
West Springfield, MA
Position Type
Full Time
Job Shift
2nd Shift
Job Category
Technicians/Mechanics
DescriptionMultiple full-time Tow Truck Operator / Driver (Flatbed) positions available primarily out of our West Springfield MA location. Openings available on all shifts! Towing experience not required.
Compensation: $20.00 - $20.50 / hour commissions (Battery Service), along with full benefits & incentives. Rate range includes differentials. ** Additional $2.50 per hour overnight differential added on any hours worked between 10pm and 6am. Additional $1 per hour weekend differential for any weekend hours worked. Additional $1.50 per hour evening differential for any hours worked between 6pm and 10pm. Differentials CAN be combined!
Are you interested in joining a team that is continuously innovating to create the best experiences for members? Would you like to work for a company that has been rated a top employer and best place to work across the Northeast year over year? Do you want to be part of a company that is committed to giving back to the community?
At AAA Northeast, as we continue to grow, our mission remains the same: helping and serving is a way of life. It’s why we’ve earned the trust of millions, and why AAA Northeast has remained a resilient and reliable brand for over a century.
As a AAA Roadside Assistance Driver, you will be responsible for providing safe, best-in-class roadside solutions for AAA members. Flatbed & Tow drivers are responsible for responding to member requests for roadside assistance. They ensure member safety, vehicle security, and education to members on possible vehicle issues. In this role, you will provide minor mechanical assistance in an attempt to get the member’s vehicle safely back on the road. If not successful, you will then safely tow the disabled vehicle to a member requested destination. You will be considered a hero to several people each and every day!
- Respond to AAA member’s requests for roadside assistance
- Communicate with dispatchers to determine logistics, service to be performed, and ETA
- Greet stranded AAA member on scene, ensure their safety, provide reassurance and/or advice to members who are fearful or anxious, and assess the overall situation with member & vehicle.
- Assess the safety of the scene where service is to be performed, ensuring a safe environment for you, the member, and the service.
- Provide minor mechanical assistance using provided tools/gear. Common tasks include (but are not limited to) battery boosts, tire changes, and lock-outs.
- If towing is required, you will safely tow the member’s vehicle in accordance with AAA policies & procedures using AAA’s state-of-the-art tow vehicles (flatbed or wrecker).
- Occasionally support other fleet locations, and have the flexibility to work nights, extended hours, weekends, and holidays.
Post-secondary training in automotive mechanics and familiarity of electrical troubleshooting is a plus, but not required
Previous towing and/or automotive repair experience is preferred, but not required
Must clear background check process for pre-employment and annual background check recertification, according to local, state and federal guidelines.
Licenses And CertificationsActive and valid driver’s license issued by only one state or jurisdiction. Satisfactorily pass a motor vehicle record check during pre-hire screening and periodically during employment in accordance with policy. Ability to obtain and maintain a DOT medical certificate.
AAA Northeast is proud of our diverse culture, fostered by the many talents, skills, passions, and expertise of our employees. We are an equal opportunity employer. We do not discriminate in recruiting, hiring, or promotion based on race, color, creed or religion, national origin, sex, age, sexual orientation, veteran’s status, gender identity or expression, disability, genetic information, marital status, pregnancy, or membership in any other protected class. We thrive when our team members bring their whole selves to work.
Job Summary
JOB TYPE
Full Time
SALARY
$34k-46k (estimate)
POST DATE
06/19/2024
EXPIRATION DATE
07/13/2024
WEBSITE
northeast.aaa.com
HEADQUARTERS
RAYNHAM, MA
SIZE
1,000 - 3,000
FOUNDED
1925
CEO
VENILIA SOUSA
REVENUE
$50M - $200M
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