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Customer Accounts Advisor
McAlester, Oklahoma
Overview
A Customer Account Advisor plays a key role in assisting the Customer Accounts Department with lease agreement renewals.
In this role you will also support the overall needs of the store by assisting other team members. You will have direct contact with customers and will act as a customer counselor for timely agreements and renewals.
You'll have an opportunity to work in an environment which prides itself on recognizing and rewarding top performers.
Benefits
Discover our commitment to keeping our community healthy, refreshed, and engaged.
401(k) Plan Life Insurance Medical, Dental, & Vision Insurance Paid Time Off Discounts and stock purchasing plan Direct Deposit
Sundays Off
Customer Accounts Advisor
Job Schedule Corporate Retail Store Job ID 59994 Date posted 09 / 03 / 2024
Customer Accounts Advisor
This position is also eligible for incentive pay based on performance.
Aaron’s Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product.
As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.
Skills for Success
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations.
Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron’s team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work
Requirements
United States at least 21 years old with a valid state Driver’s License and compliance with the Company’s Driver Qualification Policy;
including satisfactory MVR (driving record). Canada at least the age of 18.
Last updated : 2024-09-04
Full Time
$39k-50k (estimate)
09/06/2024
09/12/2024
The job skills required for Customer advisor include Communication Skills, Computer Systems, Empathy, Quality Assurance, Multitasking, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer advisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer advisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer advisor positions, which can be used as a reference in future career path planning. As a Customer advisor, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer advisor. You can explore the career advancement for a Customer advisor below and select your interested title to get hiring information.
If you are interested in becoming a Customer Advisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Advisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Advisor job description and responsibilities
Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.
02/11/2022: Newport News, VA
They often communicate with customers via a phone call.
02/10/2022: Gastonia, NC
There are no set qualification requirements to be a Customer Service Advisor; most companies will require GCSEs or equivalent.
04/13/2022: Anaheim, CA
This starts with making a human connection with customers and relying on rapport to help carry the sale and purchase.
02/09/2022: Fairbanks, AK
They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.
03/15/2022: Medford, OR
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Advisor jobs
Communicate clearly with customers.
03/23/2022: San Francisco, CA
Give credence to customer complaints.
03/19/2022: Stamford, CT
Avoid helping customers at breakneck speeds.
03/26/2022: Oklahoma City, OK
Know how to close a conversation.
04/02/2022: York, PA
Keep standards high and response times low.
04/15/2022: Madison, WI
Step 3: View the best colleges and universities for Customer Advisor.