ABA Partners is a leading direct marketing firm committed to delivering exceptional customer experiences and innovative marketing solutions. Our team thrives on creativity, collaboration, and a passion for driving results. We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team and play a key role in maintaining our high standards of customer satisfaction.
Job Description:
As a Customer Service Representative, you will be the first point of contact for our valued customers. You will provide exceptional service by addressing inquiries, resolving issues, and ensuring a seamless customer experience. Your ability to communicate effectively, empathize with customers, and handle multiple tasks will be crucial in maintaining our reputation for excellence.
Responsibilities:
- Respond to customer inquiries at different community outreach events
- Provide detailed information about our products and services.
- Maintain customer records and update account information as needed.
- Identify opportunities to enhance the customer experience and suggest improvements.
- Stay updated on product knowledge and industry trends.
Qualifications:
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Ability to multitask and manage time effectively.
- Positive attitude and a strong work ethic.
- Ability to work independently and as part of a team.
**Benefits:
- Competitive salary and performance-based incentives.
- Opportunities for professional development and career advancement.
- A supportive and inclusive work environment.
**How to Apply:**
If you are passionate about providing outstanding customer service and want to be part of a forward-thinking direct marketing firm, we would love to hear from you!