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The Call Center Representative is the liaison between Certified Dermatology and its current and potential customers/patients. The role responsible for answering all incoming calls and emails, fielding customer/patient questions and complaints, scheduling appointments, obtaining all necessary demographic information, directing calls to other departments as needed, and keeping customer/patient satisfaction at the core of every decision and behavior. This position is on-site at our Toms River location!
Essential Accountabilities:
Education/Experience:
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Full Time
$48k-60k (estimate)
06/30/2024
07/14/2024
The following is the career advancement route for Bilingual Call Center Agent positions, which can be used as a reference in future career path planning. As a Bilingual Call Center Agent, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Bilingual Call Center Agent. You can explore the career advancement for a Bilingual Call Center Agent below and select your interested title to get hiring information.