74 Customer Service I Jobs in Gainesville, FL
Abbott is Hiring a Customer Service I Near Gainesville, FL
Location: Gainesville, FL
Duration: 12 Months
Experience
- 2 years plus minimum w/ a Servitude attitude and empathy.
- Medical Billing background is fine but must come with Empathy for the target population they serve.
- Will be handling 50 to 60 calls per day from patients regarding questions on product and/or supplies needed.
- Using Salesforce Patient Connect will be entering prescriptions and quantities and following through the order process with the supply teams.
- These are patients who have had surgery and go home or to rehab centers; the need is for follow-up with these patients for compliance purposes and to ensure they have the necessary quantity of supplies; but more so partner in their care; hospitals are broken down by territory and there are 400 to 600 patients in these territories.
- They will provide reports on risks; will need to multi-task, have an eye for details, will be on the phones and deliver "white-glove" service; role is very patient focused
- Must be an independent driver of process as they will work with larger team for required collaboration and other divisions/supply chain
- Will use PC Salesforce platform, MS Office Suite, Excel/PPT/Word
- Will use SharePoint site to load documents and reference population details, Excel - Basic - be able to hide/unhide data, scroll.
- Call Center experience must be within medical industry (No Retail or Fast-Food Call Center experience)
Working together, Abbott and Talent Solutions partner to deliver top talent for contingent roles at Abbott, building better and healthier lives. Abbott believes all employees are essential to creating life-changing breakthroughs, performing key duties to create life-changing breakthroughs.
Job Summary
Contractor
Transportation
$33k-42k (estimate)
07/03/2024
07/24/2024
abbott.co.nz
TORONTO, ONTARIO
25 - 50
1981
Private
JOHN J. HUMPHREYS
<$5M
Transportation
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About Abbott
Abbott is a financial brokerage firm that offers business, personal and health insurance, and home loan services for individuals.
The job skills required for Customer Service I include Customer Service, Call Center, Empathy, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service I. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service I. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service I positions, which can be used as a reference in future career path planning. As a Customer Service I, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service I. You can explore the career advancement for a Customer Service I below and select your interested title to get hiring information.
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