Job Overview:

We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients.

Duties:

- Answer incoming customer inquiries via phone, email, and chat
- Resolve customer complaints and issues in a professional manner
- Process orders, returns, and exchanges
- Conduct data entry and maintain customer records accurately
- Utilize sales techniques to promote products or services
- Interaction with all departments in the company

Skills:

- Strong data entry skills with attention to detail
- Excellent customer service and communication abilities
- Ability to analyze customer needs and provide appropriate solutions

-Problem solving and organized

-Computer literacy
- Familiarity with phone etiquette and professional demeanor
- Experience in sales or outbound calling is a plus

This position offers the opportunity to work in a dynamic customer service environment where your skills will be valued and developed. If you possess the necessary skills and are looking for a rewarding career in customer service, we encourage you to apply.

Job Type: Full-time

Pay: $19.88 - $23.94 per hour

Work setting:

• In-person

Experience:

• Food industry: 2 years (Required)

Ability to Commute:

• Carlstadt, NJ 07072 (Required)

Ability to Relocate:

• Carlstadt, NJ 07072: Relocate before starting work (Preferred)

Work Location: In person