This position includes working on the weekends. Your schedule can be Thursday - Monday or Friday - Tuesday, 8:30 AM - 5:00 PM.

SmartSource^®, an ABCOM Technology Group company, has more than 35 years of experience serving clients' business technology needs in the events, staffing, legal, government, finance, education, entertainment, and meeting production industries. The company provides service throughout North America through its fully staffed and equipped offices in major metropolitan markets. SmartSource draws from its extensive inventory of IT, AV, and interactive technologies to deliver solutions as varied as computers for contract staff, office equipment for temporary spaces, or multi-story video walls for trade shows and events. The SmartSource team is passionate about leveraging its expertise to empower clients to excel.

SmartSource will afford you an exciting career opportunity. We offer a fast-paced and dynamic work environment. Most importantly, you will be provided the support and environment to excel and succeed with an industry leading company. If you are enthusiastic, highly motivated and looking for a great opportunity, we encourage you to apply today.

Job Summary:

As a Production Technician with SmartSource your primary responsibility will be the preparation of rental equipment for SmartSource clients: software imaging, configuring, and testing of computers and laptops, laser printers, copiers, IT related equipment, large display monitors, along with other tradeshow equipment. Additional responsibilities include filling orders with complete cable kits, accurate scan of all outbound inventory and labeling appropriately so it’s ready for transport to our clients. The Production Technician is a point of contact for our technicians in the field as well as client-related support.

Responsibilities:

• Preparation of all IT/Tradeshow related equipment for rental orders.
• Assist clients, account executives, and other SmartSource technicians with technical inquiries.
• Provide in-house IT technical support.
• Assist in preparation of tradeshow and audio-visual equipment for rental orders.
• Support Operations Manager, Production Supervisor and Warehouse Supervisor in other day-to-day functions as directed.

Requirements:

• 3 years’ work experience in computer systems and large screen displays with a strong level of attention to detail.
• Proficient in configuring and troubleshooting computer related hardware.
• Experience with setup and operation of tradeshow or audio-visual equipment a plus.

• Excellent communication and interpersonal skills.
• Ability to think and work independently and as a member of a team.
• Ability to meet deadlines and manage stress effectively in high-pressure situations.
• A desire to continually improve performance and take it to the next level.
• Ability to work evenings and weekends as needed.
• Ability to load/unload company vehicles for transport of rental equipment to and from events.
• A clean driving record and the ability to drive company vehicles.

SmartSource is an equal opportunity/affirmative action employer. SmartSource does not discriminate on the basis of race, color, religion, gender (including non-binary/third gender), transgender, gender identity or expression, sexual orientation or affectional preference, national origin, citizenship, age, disability, status as a protected veteran, military status, marital status, or status in any group or class protected by applicable federal, state, or local law. SmartSource makes reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act, Rehabilitation Act, and applicable state and local laws.