4 Order Entry Representative Jobs in Itasca, IL
ABH Manufacturing is Hiring an Order Entry Representative Near Itasca, IL
- The Order Entry Associate executes the process fulfillment of orders in a timely manner, manages customer service discrepancies, and coordinates with team members to complete exceptional satisfaction. The team member plays a key role in ensuring that orders are being entered efficiently, providing a positive and welcoming impression to customers, stakeholders, and team members.
- Ensuring accuracy and attention to detail when entering orders.
- Ensuring that customer order specifications are accurately reflected into the system.
- Manage and resolve orders discrepancies or issues.
- Processing rush orders or urgent customer requests.
- Handling high volumes of orders and meeting tight deadlines.
- Resolving order-related customer complaints or inquiries.
- Coordinating with business development and customer service team members to ensure seamless order fulfillment.
- Effective communication with customers regarding order status, delivery times, and other related information.
- Problem solving with backorders and prioritizing order fulfillment.
- Managing returns and processing order cancellations.
- Collaboration with cross-functional teams, such as business development, shop team members, to resolve order-related issues.
- Ensuring processes align with customer satisfaction goals and service level agreements.
- Attention to detail, organized and excellent interpersonal skills.
- Meet all deadlines and work under pressure.
- Proficient in all Microsoft 0365 Applications.
- Emotional Intelligence: control own emotions and adapt to others’ emotions.
- Demonstrated ability to manage multiple competing priorities, while maintaining a positive, courteous, and professional attitude.
- Experience with SAGE 100 ERP or other Order Entry Software Preferred.
- Minimum of 2 years of experience in Order Entry/Order Fulfillment.
- Minimum of 2 years of experience in Customer Experience/Service.
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift 15 pounds at times.
Please read the job description, if you do not fit the requirements please do not apply.
Family owned & operated manufacturing company since 1991, we are growing at a fast pace with over one hundred employees and a strong leadership team. We are looking to add people who want to work hard and grow. People who are passionate, dedicated and open to change should apply. http://www.abhmfg.com Please read the job description, if you do not fit the requirements please do not apply.
Job Summary
Full Time
$54k-68k (estimate)
06/22/2024
08/20/2024
abhmfg.com
Itasca, IL
50 - 100
Related Companies
The job skills required for Order Entry Representative include Customer Service, Attention to Detail, Order Processing, ERP, Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be an Order Entry Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Order Entry Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Order Entry Representative positions, which can be used as a reference in future career path planning. As an Order Entry Representative, it can be promoted into senior positions as an Order Fulfillment Clerk III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Order Entry Representative. You can explore the career advancement for an Order Entry Representative below and select your interested title to get hiring information.
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