54 Customer Service/Collecter Jobs in La Crosse, WI
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Customer Service/Collecter
$34k-44k (estimate)
Part Time | Business Services
1 Month Ago
ABR Employment Services is Hiring a Customer Service/Collecter Near La Crosse, WI
Great foot-in-the-door opportunity for a Customer Service Representative! This is a call center setting with flexibility for full and part-time employees. If you have a great attitude and are reliable, please apply!
Wage: $15/hour
Schedule: 8a.m.-5p.m. with flexibility for full or part-time employees
Responsibilities
Wage: $15/hour
Schedule: 8a.m.-5p.m. with flexibility for full or part-time employees
- This is an onsite opportunity in La Crosse!
Responsibilities
- Contacting customers via telephone to negotiate payment arrangements and resolve delinquent accounts.
- Utilizing effective negotiation and persuasion techniques to secure payments and arrangements.
- Updating customer account information accurately and promptly in the database system.
- Handling inbound and outbound calls in a professional and courteous manner.
- Adhering to company policies and procedures regarding collections practices and compliance regulations.
- Maintaining a high level of confidentiality and professionalism when dealing with sensitive customer information.
- Meeting and exceeding monthly collection targets and performance goals.
- Providing exceptional customer service by addressing inquiries and concerns promptly and accurately.
- Collaborating with other team members and departments to ensure efficient resolution of customer issues.
- Participating in ongoing training and development programs to enhance skills and knowledge of collections practices and regulations.
- High school diploma or equivalent required.
- Previous experience in collections, customer service, or a related field is preferred.
- Strong communication skills, both verbal and written.
- Excellent negotiation and persuasion abilities.
- Ability to work effectively in a fast-paced, high-pressure environment.
- Proficiency in basic computer applications and data entry.
- Familiarity with collection software and database systems is a plus.
- Ability to maintain composure and professionalism during challenging interactions.
- Strong attention to detail and accuracy in data entry and record-keeping.
Job Summary
JOB TYPE
Part Time
INDUSTRY
Business Services
SALARY
$34k-44k (estimate)
POST DATE
05/10/2024
EXPIRATION DATE
07/13/2024
WEBSITE
abrjobs.com
HEADQUARTERS
MADISON, WI
SIZE
100 - 200
FOUNDED
1987
TYPE
Private
CEO
JIM MCNETT
REVENUE
<$5M
INDUSTRY
Business Services
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