Determine necessity for pre-authorization for in-house and out bound referred services
Knowledge of requirements for prior authorizations including procedures, specialist, and medications,
Screen patients for available third party resources
Work with insurance to pre-certify/authorize the exams, visits, and prescriptions.
Ensures up-to-date documentation on patient’s accounts in Electronic Medical System on authorization approvals and denials. (Including approval dates, prior authorization number in patient profile.)
Review accuracy and completeness of information requests and ensure that they are properly and closely monitored.
Submit clinical supporting documentation to Insurance carriers to expedite prior authorization processes.
Manage correspondence with insurance companies, physicians and patients as required -AST, PVT Insurance and IHS
Look through denials and submit appeals to get them approved from insurances.
Proactively work on prior authorizations that are due to be expired.
Secure patients’ demographics and medical information by using great discretion and ensuring that all procedures are in sync with HIPPA compliance and regulations.
Ability to work independently with minimal supervision.
Ability to establish and maintain effective working relationships with providers, management, staff, and contacts outside the organization.
Stay up to date on FDA authorization criteria for medications, relay these requirements to providers
Clinical knowledge to be able to answer all clinical questions.
Performs other duties as assigned.