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Position Title: Sales Call Center Agent
Department: Technology
Reports to: Sales Center Manager
Location: Remote (Candidate must be located in one of our current states of operation: AL, AR, FL, GA, IL, KS, KY, LA, MD, MO, MS, NC, OH, SC, TN, TX, WI)
Travel Requirements: 5%
Status: Full-Time / Hourly
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Overall Responsibility: Reporting to the Sales Center Manager, the Sales Center primary functions will be to address customer inquiries regarding unit and truck availability, completion of rentals and additional sales focused tasks like contacting leads and follow ups.
Primary Functions:
· Checking in daily and communicating with supervisor to receive daily assignments
· Answering inbound calls and Video Chats from both current and future customers; respond to web chats and texts
-For future customers, understand their storage needs and make recommendations for applicable storage unit; cross selling products (locks, larger units, etc.)
-Backing up for Sales Center Service Agents as needed, assisting with account information, account status inquiries, making payments, issuing gate codes, etc. for current customers
· Perform various other sales focused tasks including scheduling property visits, sending call log emails to properties, routing calls to appropriate recipients, contacting leads, etc. (Full job description available by request & will be sent to applicants continuing on in hiring process)
Required Skills/Abilities:
Education and Experience Requirements:
Physical Requirements:
Full Time
$35k-44k (estimate)
06/21/2024
07/08/2024
absolutemgmt.com
Cordova, TN
100 - 200