Duties/Responsibilities:

● Clinical Duties/Patient Care:

- Prepares treatment rooms and animals for surgery, such as shaving and scrubbing surgical areas.

- Cares for and monitors the condition of pets recovering from surgery, ensuring they are comfortable and clean.

- Observes the behavior and condition of animals and monitors their clinical symptoms.

- Administers emergency first aid, such as emergency resuscitation or other life-saving procedures.

- Gives enemas and performs catheterizations, ear flushes, intravenous feedings, or gavages.

- Dresses and suture wounds and apply splints or other protective devices.

- Bathes animals, clips nails or claws, cleans ears, and brushes or cuts animal's hair.

- Performs dental work, such as cleaning, polishing, or extracting teeth.

- Trains staff members and maintains training program.

- Participates in continuing education and professional organizations.

- Stays updated with the latest advancements in veterinary technology.

● Support Veterinarians:

- Assists veterinarians during examinations and surgical procedures.

- Administers anesthesia to animals under the direction of a veterinarian and monitors animal's responses to anesthetics so that dosages can be adjusted.

- Provides veterinarians with the correct equipment or instruments as needed.

- Takes animals into treatment areas and assists with physical exams or procedures, such as restraining animals.

- Aids with animal euthanasia and the disposal of remains.

- Prepares and administers medications, vaccines, serums, or treatments as prescribed by veterinarians.

- Prepares/fills prescriptions, measures medications, labels containers, and stores medications correctly, as directed by the veterinarian.

- Assists with physical therapy and rehabilitation.

● Laboratory and Diagnostics:

- Takes and develops/processes diagnostic radiographs using X-ray equipment.

- Draws blood and other samples for diagnostic testing.

- Collects, prepares, and labels samples for laboratory testing, culture, or microscopic examination.

- Performs laboratory tests on blood, urine, or feces, such as urinalyses, blood counts, and parasite tests, to assist in diagnosing and treating animal health problems.

- Maintains and calibrates laboratory equipment.

● Clinic Maintenance:

- Maintains laboratory, research, or treatment records and inventories of pharmaceuticals, equipment, or supplies.

- Assists in maintaining the overall cleanliness and organization of the clinic.

- Cleans and sanitizes animal holding areas, cages, surgery suites, examination rooms, or animal loading or unloading facilities to control the spread of disease.

- Monitors and maintains controlled drug inventory, other medications, medical supplies, and related logbooks.

- Notifies the practice manager or veterinarian when orders need to be placed when inventory of medical supplies is low.

- Cleans, sterilizes, and maintains instruments, equipment, machinery, or materials to ensure proper working conditions.

- Adheres to safety and sanitation guidelines to ensure a safe environment for animals and staff.

● Administrative Duties:

- Maintains thorough patient records, updating details of treatments, medications, and test results.

- Schedules appointments and procedures for animals.

- Performs various office, clerical, or accounting duties, such as reception, billing, bookkeeping, or selling products.

● Client Interactions:

- Creates a positive experience for both the pet owners and their pets.

- Discusses and updates clients on their medical health, post-operative status, and post-visit care for their pets.

- Educates and advises pet owners on animal health care, behavior problems, and nutrition.

- Handles any client concerns with empathy and professionalism.

- When clients are upset or angry, involves a management team member to prevent escalation or when necessary.

- Answers any questions asked by clients and manages follow-up communications.

- Directs clients to the appropriate person if they have medical questions (no medical advice is to be given over the phone unless stated by a doctor).

● Other Duties:

- Follows/performs any other job-related instructions and duties requested by anyone authorized to give instructions or assignments.

- Duties, responsibilities, and activities may change at any time, with or without notice.

Required Skills/Abilities:

● Genuinely enjoys and shows compassion when working with animals and is able to deal with them even when they are stressed, ill, or in pain.

● Possesses a commitment to ensuring a positive client experience.

● Can multitask, manage time effectively, and remain focused on individual tasks.

● Possesses excellent interpersonal, communication, and customer service skills.

● Is well-spoken and approaches his/her job duties in a mature nature.

● Conducts oneself respectfully, confidently, friendly, professionally, and positively, even when stressed.

● Will not share or discuss sensitive or confidential information and personal financial information of others or the practice with coworkers, clients, or vendor reps as long as you are an employee.

● Can stay calm and efficient during stressful situations or a medical crisis.

● Maintains professional conversations (no gossiping) while working with clients, vendor reps, doctors, and staff members.

● Understands all vaccinations, core vs. elective, and vaccine protocols, explaining their pets' needs/requirements well to clients.

● Has proficiency with computer systems and software: Microsoft Office, word processing software, practice

management/medical software (Idexx Neo and IDEXX Lab Station), and label-making software

Education and Experience:

● A.S. in Veterinary Technology or equivalent.

● Appropriate state certification and licensing are required.

● At least two years of relevant experience (clinical environment is preferred).

● Proficiency with computer systems and software, especially those related to appointment scheduling and record-keeping

● General understanding of animal physiology and veterinary terminology.

Physical Requirements:

● Prolonged periods of standing, reaching, bending, and lifting.

● Must be able to lift up to 50 pounds at times and have physical stamina for holding/lifting moving animals.

Job Types: Full-time, Part-time

Pay: $27.00 - $35.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Continuing education credits
• Dental insurance
• Employee discount
• Health insurance
• License reimbursement
• Paid time off
• Retirement plan
• Uniform allowance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

License/Certification:

• Veterinary Technician Certification (Required)

Work Location: In person