2 Customer Service Agent Jobs in Pembroke, NH
Acana Northeast Inc is Hiring a Customer Service Agent Near Pembroke, NH
About Us:
At Electro Freeze of New England, we are committed to delivering top-notch services to our valued clients. With a strong dedication to excellence, we take pride in ensuring the smooth operation of businesses through our excellent refrigeration solutions. Our equipment is used by prominent chains such as Dairy Queen, Five Guys, Sonic, and numerous independently owned ice cream shops. Electro Freeze ice cream machines produce a delicious creamy product loved by many.
Job Description:
As a Customer Service Agent, you will interact with ice cream stores seeking to order parts or schedule service for their ice cream equipment. You will play a crucial role in supporting our service team and be involved in coordinating Free Ice Cream Seminars with both the Service Team and customers.
Responsibilities:
- Manage all incoming calls
- Handle invoicing for service and parts orders
- Process payments
- Arrange shipments
- Process parts orders and service calls
- Coordinate with the service team and colleagues
- Manage any incoming duties
Desired Skills and Qualifications:
- 1-3 years of experience in a Customer Service Role
- Proficiency in Quick Books Online, Microsoft Excel, G-mail, Word, etc.
- A "can do" attitude
- Strong attention to detail
- Excellent communication and interpersonal abilities
- A fun work environment and a great team to collaborate with
- Opportunities for professional growth and skills development
- Supportive and collaborative work environment
- Simple IRA plan with a 3% match
Company DescriptionWho can resist ice cream? Here at Electro Freeze of New England, we are passionately devoted to delivering top-notch services to our esteemed clients. With an unwavering commitment to excellence, we take pride in ensuring the seamless operation of businesses through our dependable refrigeration solutions.
Who can resist ice cream? Here at Electro Freeze of New England, we are passionately devoted to delivering top-notch services to our esteemed clients. With an unwavering commitment to excellence, we take pride in ensuring the seamless operation of businesses through our dependable refrigeration solutions.
Job Summary
Full Time
$39k-49k (estimate)
06/01/2024
07/30/2024
acananortheast.com
Pembroke, NC
<25
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The job skills required for Customer Service Agent include Customer Service, Attention to Detail, Dedication, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Agent positions, which can be used as a reference in future career path planning. As a Customer Service Agent, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Agent. You can explore the career advancement for a Customer Service Agent below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Agent job description and responsibilities
A Customer Service Agent role focuses on providing customer support and service, ensuring optimal services and client satisfaction.
02/02/2022: Lancaster, PA
Customer Service Agent are the front-line support within organizations that sell products and services to consumers and businesses.
01/18/2022: Florence, SC
The duties and responsibilities of the customer service agent hover around building and sustaining strong and profitable business relationship with customers and potential customers.
12/23/2021: Madison, WI
Sometimes, customer service agents get calls that are easy to manage, such as a customer who simply wants to change account details, while other calls may be more challenging.
12/18/2021: Alexandria, LA
Some customer service agent jobs are sales based, meaning the agents are responsible for selling products and services or ensuring that customers continue to purchase products.
01/19/2022: Gary, IN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Agent jobs
Although the Bureau of Labor Statistics notes that most employers don’t require a college degree for customer service agents, the majority do prefer that candidates have at least a high school diploma or GED.
01/11/2022: Evansville, IN
With customer service, customer support and customer experience, required.
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When hiring for a customer service agent, communication skills are one of the first things that are looked at by the organization.
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Agents must be trained and mentored to develop a positive approach towards handling customer queries.
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A customer service representative must be a good listener.
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Step 3: View the best colleges and universities for Customer Service Agent.
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