HR - JOB DESCRIPTION

JOB TITLE

Warehouse Technician

DEPARTMENT

Warehouse

FLSA CLASSIFICATION

Non-Exempt

EFFECTIVE DATE

July 22, 2023

ABOUT ACCEL ENTERTAINMENT

Accel Entertainment is the largest Gaming Terminal Operator in the country. We provide slot machines, redemption terminals, and amusement devices (pool tables, juke boxes, dart boards, etc.) to bars, restaurants, convenience stores, truck stops, and fraternal and veteran establishments across the country. Our focus is providing unmatched customer support, guidance, and compliance expertise so our partner establishments can grow their businesses and generate more revenue.

SUMMARY

Inspects, cleans, repairs, troubleshoots, moves, disassembles, reassembles, and prepares all gaming, amusement, and ATM equipment for field deployment or decommissioning in accordance with Accel Entertainment and Illinois Gaming Board specifications.

DUTIES AND RESPONSIBILITIES

• Ensure quality and integrity of all incoming and outgoing equipment
• Moves video gaming terminals (slot machines), Ticket Redemption Machines, Automatic Teller Machines, Amusement Equipment, and associated equipment between transport trucks, warehouse storage, and equipment preparation areas
• Disassembles obsolete or damaged equipment, then tests and cleans removed parts

• Identify and troubleshoot all malfunctions to perform necessary repairs of electronic devices and equipment
• Identify and communicate inventory needs for equipment to ensure minimal downtime and quick turnaround of product
• Observe all safety regulations and report unsafe conditions to management
• Follow all department, company, and state policies and procedures

QUALIFICATIONS

• 2 years of electronic technical training preferred
• 2 years of slot technician/video gaming terminal, ATM, or amusement equipment experience, including installation, maintenance, and repair of electronic systems and equipment preferred
• Must demonstrate an ability to understand basic electronic theory and mechanics
• Proficient in the use of hand tools, power tools, test equipment, and instruments 
• Able to operate forklifts and non-powered dollies, pallet jacks, and hand trucks
• Excellent written and verbal communication skills
• Ability to understand and follow written and verbal instructions
• Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow
• Ability to work independently and as a member of various teams and committees
• Versatility and willingness to work within constantly changing priorities with enthusiasm
• At least 21 years of age
• Ability to obtain and/or maintain a Terminal Handler’s License from the Illinois Gaming Board

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Frequently required to stand, sit, walk, talk, and hear
• Continually required to utilize hand and finger dexterity, including use of a keyboard
• Frequently required to lift/push weights up to 1100 pounds
• Frequently required to climb, balance, bend, stoop, kneel, or crawl
• Specific vision abilities required for this job include close, distance, and peripheral vision, depth perception, and ability to adjust or focus
• Exposure to hot and/or humid conditions and moving mechanical parts 
• Noise level in the work environment is usually moderate

The above is intended to describe the general content of, and requirements for, the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.