Since opening our doors in 2007, our aim has always been to establish ourselves as Omaha's leading community-focused bank. For ten consecutive years, B2B Magazine has recognized us as the "Best Bank," a distinction complemented by five Excellence Awards from the Omaha Chamber of Commerce. Our commitment extends beyond banking; we have contributed over $1.12 million to support more than 353 local organizations and non-profits.

As a local community bank, we rank as a top ten bank in our market and have been recognized as a 'Best Bank to Work For' by American Banker. We are passionate about delivering high-touch experiences to our clients, shareholders, and, most importantly, our employees. Our dedication to exceptional service and approaching everything with integrity and professionalism contributes to our continued growth and overall success.

At ACCESSbank, our employees are the difference. We are committed to their success by offering competitive salaries and benefits, providing opportunities for personal and professional growth, and fostering an environment where people want to work.

Why Join ACCESSbank:

• Community Focused: We are committed to the communities we serve by organizing volunteer and service opportunities, supporting employee stewardship with paid volunteer hours, and supporting organizations and individuals through donations and sponsorships.
• Local Ownership: As a locally owned bank with no majority ownership, we make decisions based on what is right. We are agile, flexible, and deliver customized solutions tailored to our clients.
• ACCESSway Experience: Everything we do is aligned with the principles of our 'ACCESSway,' ensuring a consistent commitment to excellence, unwavering client satisfaction, and seamless collaboration within our organization.

Ready to jump into a new opportunity? ACCESSbank is hiring for a Commercial Banking Specialist! 

Summary: 

This position will be the primary face of the bank. The main function of this role is to ensure delivery of legendary customer service to each and every customer. This function ensures, as a company, we continue to meet the expectations of both the customer experience, as outlined in our purpose, pledge and Accessway.

Major Duties and Responsibilities: 

• Receptionist / Greeter: first impression and first point of contact for our customers, guests, and tenants. Responsible for setting the tone for the organization and directing visitors to the appropriate person and office.
• Provide prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the bank.
• Learn customers’ names and to address them by name whenever possible.
• Maintain highly professional and courteous communications in all daily contacts.
• Monitor meeting rooms and Commercial Team Members calendars.
• Coordinate and order catering for meetings when needed.
• Responsible for the set-up and clean-up of all conference room and community room meetings.
• Compose and direct written communication to various people, both outside and within the financial institution that may be of a confidential nature.
• Responsible for the physical flow of paperwork within the department including filing, handling and dispersing incoming and outgoing mail, updating records and compiling reports.
• Help to provide phone support and routing to the appropriate bank employee as necessary.
• Maintain and stock supplies in the commercial banking kitchen area and the first-floor conference rooms.
• Assist with metering mail or prepare special mailings for Midtown location.
• Act as 1^st floor safety coordinator.
• New Hires: send welcome gift, compile employee orientation packets, and order name plates.
• Assist with expense and department reports.
• Perform other job-related duties and special projects as assigned.

Qualifications: 

• High school diploma or equivalent required.
• 2 years’ experience in receptionist and/or administrative support roles.
• Excellent communication skills (written, verbal, listening).
• Detail-oriented and well-organized, ability to handle multiple priorities and produce results, ability to work independently as well as part of a team.
• Self-motivated/takes initiative.
• Proficiency with Microsoft Suite (Outlook, Word, Excel, PowerPoint)
• Has Notary license or ability to obtain.

Perks & Benefits:

Benefits are a vital component of your overall compensation package. We are delighted to provide a comprehensive array of valuable benefits to safeguard your health, support your family, and enhance your overall well-being. Our benefits include:

• Medical, (2 plan options), Dental and Vision Insurance
• Company-provided Life and Accidental Insurance with voluntary buy-up option
• Company-provided Disability Insurance
• Flexible Spending Accounts – Medical and Dependent Care
• Health Savings Account
• Voluntary benefits – Critical Illness and Accident Insurance
• Employee Assistance Plan
• 401k plan w/ a generous company match and immediate vesting after each pay period
• Paid Time Off
• Voluntary Time Off
• Student Loan Repayment Program
• Continued education and additional career development opportunities

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.
• Must be able to access and navigate each department at the organization’s facilities.

This position is available at our Midtown location located at 8712 W Dodge Rd, Omaha NE 68114. 

ACCESSway

• Accessible: Always be approachable, willing to listen and eager to help.
• Character: Approach everything with integrity, professionalism, confidentiality and honesty. Address all matters promptly and directly.
• Customer Centered: Our customers always come first. Greet them by name and with a smile. Customers, whether internal or external, are not an interruption of our work, they are the purpose of it.
• Excellence: There are no shortcuts to quality. Be thorough, timely and accurate in all that you do.
• Serving the community: Servicing others is who we are. Give back to the community with your best combination of time, talent and resources.
• Strive to be the best: Work hard to be the best in everything you do. Seek opportunities to further your knowledge and skill-set.
• We value teamwork: We work together as a team; not as individuals. Open and honest communication must be practiced at all times. Challenge, support, trust and learn from each other. All for one and one for all!
• Attitude: A positive outlook keeps the ACCESSway thriving and helps our team succeed. Work hard, have fun and enjoy the journey.
• You are the difference: You are empowered to go above and beyond for our customers. You represent he bank in each and every interaction. It is up to you to embrace the ACCESSway and live it each day.

ACCESSbank is an EEO Employer/Vet/Disabled