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Customer Service
**1800TShirts**
1 Positions
ID: 1
Posted On 06/18/2024
**Job Overview**
Onsite job. Attend to customers and deal with inquiries on the phone, email, and face to face. Supply information regarding the organization to the general public, clients and customers as well as providing general administrative and clerical support.
Deal directly with customers in a professional, friendly manner either by telephone, electronically, or face to face
Answer telephone, screen, and direct calls
Make deliveries
Respond promptly to customer inquiries
Become familiar with the products sold in the store and offer assistance to customers as needed
Handle financial transactions, such as receiving payment and making any necessary changes
Process orders, forms, and requests
Maintains customer records by updating account information.
Maintain the appearance of the show room by ensuring products are organized and displayed properly
Monitor and maintain office equipment
Provide general administrative and clerical support
Assist co-workers as needed
Primary Contact
12485
Tom Rauen
,
563-584-8000
Phone
Phone
Phone
563-584-8008
Fax
info@1800tshirts.com
True
False
True
**Job Details**
Categories
Clerical/Office Administration
Customer Service
Location
Dubuque, IA
Shift
First Shift
Job Type
Employee
Full/Part
Full Time
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Retirement Plan
Paid Vacation
Paid Holidays
**Qualifications**
Education
High School/GED
Experience
1-2 Years
Company ID
1009
Job REQ #
1
# Positions
1
Start Date
20240618
End Date
20240704
Featured Job
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1800TShirts
**About the Company**
**Our Company**
**Mission:** 1-800-Tshirts is family-owned and dedicated to providing high-quality apparel and products with exceptional customer service to our community and beyond. We work hard to ensure that you, our customers, have a seamless shopping and customized experience, so you can focus on what really matters. At 1-800-Tshirts, you can trust that you'll find the products you are searching for to customize for your business, sports team or a family event, with personalized attention from our friendly staff.
**Vision:** Our vision at 1-800-Tshirts is to become the go-to destination for our community's customized product needs; offering a wide range of high-quality products for every occasion. We aim to create a welcoming and inclusive environment where our customers feel valued and appreciated, and where personalized customer service is at the forefront of everything we do. Our commitment to building strong relationships with our customers and community through active involvement and giving back is a core value that we will continue to uphold. We strive to constantly evolve and improve, staying ahead of trends and technologies to provide an exceptional experience that exceeds our customers' expectations.
**DEI Statement** : We create for Everyone. At 1-800-Tshirts we make diversity, equity and inclusion part of everything we do - from how we create our products to how we build our workforce.
**Services Offered:**
Our fully automated facility is capable of printing thousands of TShirts per day, however you may notice there are no minimums! In addition, we also specialize in the following:
* Custom Screen Printing
* Custom Direct to Garment Inkjet Printing
* Custom Embroidery
* Promotional Products
* In House Digitizing
* Full Time Artist on Staff
* Complete Customer Satisfaction
Full Time
$35k-44k (estimate)
06/25/2024
07/14/2024
The following is the career advancement route for Customer Service positions, which can be used as a reference in future career path planning. As a Customer Service, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service. You can explore the career advancement for a Customer Service below and select your interested title to get hiring information.