78 Work From Home CSR Jobs in Charlotte, NC
SORT BY
A
T
T
T
O
A
C
C
G
T
T
T
E
T
Q
S
M
M
E
E
E
T
P
Work From Home CSR
$42k-52k (estimate)
Full Time | Business Services
3 Weeks Ago
Access2Care is Hiring a Remote Work From Home CSR
This position is fully remote customer service. NO SALES. NO COLLECTIONS. NO RETENTION. Our mission of providing care to the world at a moment's notice is at the heart of everything we do. We are caregivers, first and foremost and we will be there when you need us.
With more than 38,000 employees, Global Medical Response teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services around the world. We provide end-to-end medical transportation as well as fire services, integrated healthcare solutions and disaster response.
Access2Care Offers a Competitive Benefits Package, Which Includes
Essential Duties And Responsibilities
With more than 38,000 employees, Global Medical Response teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services around the world. We provide end-to-end medical transportation as well as fire services, integrated healthcare solutions and disaster response.
Access2Care Offers a Competitive Benefits Package, Which Includes
- Work from home position, equipment will be provided, and training completed remotely
- This position starts at $14.00/hour, with performance wage increases at 30 days and 120 days
- Promote from within, many opportunities for growth
- Group healthcare plan
- 401k with matching company contribution
- Flexible Spending account
- Paid time off
- Company training
- Accelerated career advancement
- Overtime opportunities
- Incentive program
- Bilingual hourly rate increase
Essential Duties And Responsibilities
- Answer back-to-back calls to schedule non-emergency medical transportation.
- Maintain a professional, caring, and courteous demeanor with all callers.
- Track specific passengers and trip progress as requested.
- Adhere to all company policies and procedures.
- Perform other duties as assigned.
- High School Diploma, GED, or equivalent, required.
- Six (6) consecutive months of previous customer service experience within the last four (4) years, required.
- Ability to learn and work independently.
- Effective oral, written and interpersonal communication skills.
- Proficient with Microsoft Outlook, Word, and Teams.
- Ability to multitask on a computer.
- Prior experience in a high call volume center.
- Must have and maintain high speed internet that meets or exceeds connectivity requirements.
- Direct connection to modem or router is required, Wi-Fi is prohibited.
- Must have a designated work area that is private, secure, and quiet.
- Hours of operation are 24/7/365. Most schedules are between 7:00am and 7:00pm.
- Equipment can only be used by employee for work related business.
- Employee cannot use any other computer during work hours.
- No children or pets are allowed in the designated work area during work hours.
- Employee is solely responsible for payment of all fees and costs related to obtaining and maintaining internet access at the remote workplace.
Job Summary
JOB TYPE
Full Time
INDUSTRY
Business Services
SALARY
$42k-52k (estimate)
POST DATE
06/06/2024
EXPIRATION DATE
07/03/2024
WEBSITE
access2care.net
HEADQUARTERS
CLEARWATER, FL
SIZE
200 - 500
FOUNDED
1998
TYPE
Private
CEO
DAVID MCDONALD
REVENUE
$10M - $50M
INDUSTRY
Business Services
Related Companies
About Access2Care
Access2Care provides managed transportation services program for health plans, healthcare facilities and government entities.
Show more
Similar Jobs
Popular Articles
Top 10 Things to Avoid Putting on a Job Application
Read Article
How to Describe Your Education in a Resume
Read Article
How to Write a Memorable Cover Letter in 5 Ways
Read Article
4 Personal Finance Tips to Make During Job Transition
Read Article
4 Best Camera Setups for Interview
Read Article
Keeping a Job Search Journal: 9 Types of Journaling You Can Do
Read Article
