Job Description

Accident Centers of Texas is a multidisciplinary practice providing Physical therapy and chiropractic related services. We are seeking a dynamic and results-oriented Collection Specialist to join our team. The ideal candidate will possess a strong blend of personal injury, auto injury, LOP, and Medical Collections expertise.

Job Duties

• Monitor accounts for company and affiliated entities on daily basis
• Identify outstanding account receivables and investigate historical data for debts and bills
• Document all collection activities in our accounts receivable computer system to ensure accurate record-keeping
• Resolve any outstanding billing issues, liaise with internal department for follow up and entry
• Review reductions which have been processed by reduction department
• Strive to maintain excellent customer relations through professional conduct
• Contact clients (Attorneys) via phone and email to follow up on overdue invoices and resolve payment issues.
• Update account status records and collection efforts for accurate reporting
• Act as a point of contact between the credit department and other departments to resolve issues and provide necessary information
• Generate and maintain financial reports related to billing and collections performance.
• Prepare and present reports on collection activities and progress and monitor any discrepancies
• Assure that any issues and discrepancies are handled in a timely manner
• All other duties as assigned

Required Skills

• Candidate must be great multi-tasker, dependable, organized and a team player.
• Excellent attention to detail and accuracy in data entry and documentation
• Strong understanding of medical collection processes and procedures
• Strong communication skills to effectively interact with patients, insurance companies, and healthcare providers
• Previous Medical Billing /Collections experience is highly desirable
• Must have EMR, EHR experience
• Comfortable handling heavy call volume
• Ability to work independently and meet deadlines in a fast-paced environment
• Bilingual is preferred.