10 Call Center Operator (2024-0127) Jobs in Chantilly, VA
Acclaim Technical Services is Hiring a Call Center Operator (2024-0127) Near Chantilly, VA
We are actively hiring a Call Center Operator with TS/SCI clearance and polygraph to join our Alder Divison working in Northern VA. You will provide professional telephone operations support in a fluid, fast paced environment, to answer and manage incoming calls from a variety of sources.
ResponsibilitiesProvide professional, courteous, resourceful support to all incoming calls
Must be proficient in relevant computer applications, customer service principles and practices, call center telephony and technology, data entry, and clerical processes
Attention to detail is essential to manage complexity of calls
Have proven ability to perform in a fast-paced environment and manage multiple tasks simultaneously and effectively
Strong oral and written communication skills to brief POCs on outcomes and action resulting from calls
Ability to understand and adhere to process flows
Required Education & ExperienceExcellent interpersonal skills and the ability to develop relationships with customers, coworkers and colleagues
Must be able to work easily with non-native English speakers and pay close attention to details
Must have the ability to adapt to changing work requirements, multiple tasks and priorities, and be able to exercise discretion
Prior call center experience managing a high volume of incoming calls is desired
Must have basic typing skills (40 WPM)
Equal Employment Opportunity / Affirmative ActionATS is committed to a program of equal employment opportunity without regard to race, color, ethnicity, national origin, ancestry, citizenship, sex, pregnancy, marital status, sexual orientation, gender identity, age, religion/creed, hairstyles and hair textures, handicap/disability, genetic information/history, military/veteran status, or any other characteristic or condition protected by federal, state or local law. It is the policy of ATS not merely to refrain from employment discrimination as required by the various federal, state, and local enactments, but to take positive affirmative action to realize for women, people of color, individuals with disabilities and protected veterans full equal employment opportunity. We support the employment and advancement in employment of individuals with disabilities and of protected veterans, and we treat qualified individuals without discrimination on the basis of their physical or mental disability or veteran status.
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Job Summary
Full Time
Education & Training Services
$40k-52k (estimate)
07/04/2024
08/01/2024
acclaimtechnical.com
RESTON, VA
200 - 500
2000
TREVOR NEVES
$10M - $50M
Education & Training Services
Related Companies
The job skills required for Call Center Operator (2024-0127) include Customer Service, Call Center, Technical Services, Written Communication, Data Entry, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Operator (2024-0127). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Operator (2024-0127). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call Center Operator (2024-0127) positions, which can be used as a reference in future career path planning. As a Call Center Operator (2024-0127), it can be promoted into senior positions as a Contact Center Representative II - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Operator (2024-0127). You can explore the career advancement for a Call Center Operator (2024-0127) below and select your interested title to get hiring information.
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