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2 Concierge (Full-time) Jobs in Wailea, HI

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Accor
Wailea, HI | Full Time
$34k-44k (estimate)
5 Days Ago
Hilton
Hilton
Wailea, HI | Part Time
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Concierge (Full-time)
Accor Wailea, HI
$34k-44k (estimate)
Full Time 5 Days Ago
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Accor is Hiring a Concierge (Full-time) Near Wailea, HI

Company DescriptionDiscover the essence of Maui at Fairmont Kea Lani, Hawai‘i’s only all-suite and villa luxury resort. Nestled on the pristine white sands of Wailea’s Polo Beach, this award-winning oceanfront paradise defines quintessential Hawaiian luxury with a state-of-the-art spa, island inspired cuisine and authentic cultural experiences.
From full-moon staff hikes and beach clean-ups to appreciation luncheons and birthday holidays, our team provides endless opportunities to learn and grow in both your personal and professional development. Live and work in a place you love!
What Is In It For You
  • Comprehensive benefits package (Medical, Vision and Dental) including extended benefits like; Basic insurance, TDI and Long-Term Disability for regular Full-time and Part-time employees
  • 401(k)
  • One complimentary meal for all employees who work more than 6 hours per day
  • Food & Beverage discount at Fairmont Kea Lani (venue specific and discount may vary)
  • Wellness Offerings
  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities
Job DescriptionJob Title: Concierge (Full-time) Hourly Rate: $26.47As a Concierge, you will be connecting guests to the best their destination hast to offer – whether it’s beaches, restaurants or cultural experiences. You will be an ambassador for exceptional service with a passion to continually exceed expectations and anticipate guest needs to ensure are guests feel valued.
What You Will Be Doing
  • Coordinating all aspects of the guest requests, recording and tracking all pertinent communications, bookings and details of guest itineraries to the highest level of satisfaction at all times
  • Maintaining communication of up to date, accurate information between guests, staff, management and our partners on a daily basis
  • Able to share information about the resort and activities, island activities, restaurants, and other information as it pertains to guests
  • Developing and maintaining contacts and professional working relationships with counter parts in other Fairmont properties, the Maui community and hospitality service providers in our area
  • Actively participate in monthly departmental sales promotions
  • Maintain atmosphere of aloha spirit by providing engaging, personalized, timely, and efficient service to our discerning guests
  • Focus attention on guest needs, remaining calm and courteous at all times
  • Be knowledgeable of the island, our resort, resort venue menu and resort offerings in order to be our guests’ trusted guide
  • Contribute to the improvement of the operation by contributing ideas, making suggestions and actively participate in departmental communication meetings
QualificationsYour experience and skills include:
  • Service focused personality is essential; experience is an asset
  • Prior experience working with Opera or a related system
  • 1-year experience in a fast paced luxury resort environment preferred
  • Requires good communication skills, both verbal and written.
  • Must be able to read and write to facilitate the communication process.
  • Must be service oriented and capable of communicating effectively with persons involved in all levels of authority, both internally and externally.
  • Must possess basic computational ability.
  • Must possess computer skills, including, but not limited to, Microsoft Word, Excel, and e-mail functions.
  • Knowledge of computerized Front Office systems with emphasis in Micros-Fidelio based programs (Opera) is an asset
  • Must be able to multi-task and be detail-oriented in a fast paced, high volume environment.
  • Must have ability to work independently and to prioritize or seek clarification in prioritizing work assignments.
Additional InformationAll Candidates must be in possession of identification proving authorization to work in the United States as defined in the Immigration Reform and Control Act of 1986 (IRCA). This Position does not offer sponsorship of Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered.
Our Commitment To Diversity & InclusionWe are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Join our ‘ohana today: Visit our website to learn more about living and working for Fairmont Hawai’i. www.fairmonthawaiijobs.com
Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Summary

JOB TYPE

Full Time

SALARY

$34k-44k (estimate)

POST DATE

06/22/2024

EXPIRATION DATE

07/20/2024

WEBSITE

group.accor.com

HEADQUARTERS

ISSY-LES-MOULINEAUX, ILE-DE-FRANCE

SIZE

1,000 - 3,000

FOUNDED

1983

CEO

SEBASTIEN BAZIN

REVENUE

$1B - $3B

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The job skills required for Concierge (Full-time) include Communication Skills, Front Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Concierge (Full-time). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Concierge (Full-time). Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Concierge (Full-time) positions, which can be used as a reference in future career path planning. As a Concierge (Full-time), it can be promoted into senior positions as a Concierge Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Concierge (Full-time). You can explore the career advancement for a Concierge (Full-time) below and select your interested title to get hiring information.

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If you are interested in becoming a Concierge, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Concierge for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Concierge job description and responsibilities

The role of personal concierge comprises various tasks like paying household bills, housekeeping, organizing events, making reservations at the hotels and restaurants, moving stuff through relocation, etc.

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Other roles and duties of a corporate concierge are to provide personal assistance, social activities, dinner reservation, buying tickets, and making deals with clients.

01/03/2022: Dayton, OH

A concierge acts as a local expert for guests at hotels.

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Concierges provide excellent customer service to all hotel guests throughout their stay.

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Concierges use customer service skills to anticipate and meet guests’ needs.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Concierge jobs

Concierge should reflect a familiarity with how businesses operate.

02/18/2022: Santa Cruz, CA

Concierges must be approachable, empathetic, diplomatic, even-keeled, patient, and discreet.

01/10/2022: Saint Petersburg, FL

A great Concierge doesn’t care how much money they have or how they look, they provide the same quality of service to all their guests.

02/02/2022: Stamford, CT

A great Concierge will tailor every aspect of their guest’s or client’s request down to the last detail.

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A concierge should also have extensive knowledge about the local area, perhaps even building relationships with managers at top restaurants so they can secure hard-to-get reservations.

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Step 3: View the best colleges and universities for Concierge.

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