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Company Description
Explore limitless possibilities, dreams and adventures on Hawai’i Island as you blaze a trail for a rewarding career in hospitality.
Embrace our passion for Hawai’i’s heritage, culture and traditions with amazing career opportunities that await you in paradise.
Journey into a luxury oasis where the aloha spirit comes alive.
Fairmont Orchid is an award-winning luxury resort located on the majestic Kohala Coast of Hawai i Island. Immerse yourself in an authentic Hawaiian experience, surrounded by 32 oceanfront acres of lush tropical gardens, cascading waterfalls and a tranquil white sand beach and lagoon.
Hawai i’s warmth and serenity are reflected throughout the design of our family-friendly hotel accommodations with spacious guest rooms, suites and the exclusive Fairmont Gold concierge floor.
Resort amenities include our Spa Without Walls, a 10,000-square-foot oceanfront pool, cultural activities, onsite restaurants, access to world-class golf, a 24 / 7 fitness center and a 10-court tennis pavilion.
Inspired by culture, well-being and genuine aloha, Fairmont Orchid welcomes you to experience authentic Hawai i.
Job Description
First impressions are everything! As a Guest Service Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
What is in it for you :
What you will be doing :
Prepare and send welcome cards and amenities to room prior to guest arrival
Qualifications
Your experience and skills include :
Additional Information
Visa Requirements : Applicants must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining U.S. work authorization.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.
We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
About Fairmont Hotels & Resorts : At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations.
And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you’ll find exceptional work opportunities throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific as well as industry leading training, career development, recognition and rewards.
Fairmont Hotels & Resorts is a celebrated collection of hotel that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel.
Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleague with fairness & dignity.
A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award winning Green Partnership Program.
An exciting future awaits!
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
LI-KK2
AlohaOrchid
Last updated : 2024-05-30
Full Time
$29k-38k (estimate)
05/31/2024
08/30/2024
group.accor.com
ISSY-LES-MOULINEAUX, ILE-DE-FRANCE
1,000 - 3,000
1983
SEBASTIEN BAZIN
$1B - $3B
The job skills required for Guest service agent include Guest Service, Microsoft Office, Initiative, Confidentiality, Teamwork, Property Management Systems, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest service agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest service agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest service agent positions, which can be used as a reference in future career path planning. As a Guest service agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest service agent. You can explore the career advancement for a Guest service agent below and select your interested title to get hiring information.
If you are interested in becoming a Guest Service Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Service Agent job description and responsibilities
Reservations at restaurants or entertainment venues may be made the guest service agent.
03/06/2022: Colorado Springs, CO
When customers check out, part of a service agent’s job entails totaling their bills.
12/21/2021: Gainesville, FL
Calls from hotel rooms that come through the switchboard are usually handled by guest service agents.
03/08/2022: Lompoc, CA
When a problem with cleanliness arises, the agent dispatches housekeeping personnel to the room.
03/03/2022: Flagstaff, AZ
The agent tabulates the room rate and any telephone or room service charges added during the stay.
02/11/2022: Rochester, NY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Service Agent jobs
Being organized and detail oriented will be beneficial to maintaining records and sorting guest requests.
01/26/2022: Sarasota, FL
The best guest service representatives will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise.
02/03/2022: Sioux Falls, SD
Hotel guest agents spend much of their time arranging for services hotel quests request or need.
02/14/2022: Des Moines, IA
Even minor tasks, such as taking messages for guests and receiving or sending faxes may make a guest's stay more satisfactory and fall under a hotel guest agent's job description.
01/16/2022: Concord, NH
Concierge create memorable guest experiences that achieve guest loyalty and support overall service experience.
01/12/2022: Abilene, TX
Step 3: View the best colleges and universities for Guest Service Agent.