Company Description

• Employee benefit card offering discounted rates in Accor worldwide, including Fairmont Hotels
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities and our Diversity & Inclusion initiatives
• Learning programs through our Academies
• Competitive and flexible Health Care Benefit Plans to meet you and your family’s unique needs, eligibility after 1 month of employment
• Vacation Benefits after 90 days, 401k match at 100% of first 4% of contributions

Job Description

To be of service to the guest. To interact and meet the needs of guests both on the phone and in person in a professional, positive and gracious manner as a representative of Sonoma Mission Inn.

Oversee the flow of the dining room floor and the lobby.

• Anticipate guest expectations
• Answer the phone using proper standards and etiquette.
• Take, record, and confirm with accuracy restaurant reservations in accordance with the reservation guidelines
• Use clear and concise communication with the assistants, servers, lead servers, and the Director of Restaurant Operations regarding the needs of the guests
• Escort guests to the appropriate table in the dining room
• Take and carry guests’ coats and drinks
• Interact with arriving / departing guests by maintaining a presence at the host stand
• Be familiar with all aspects, events and services of Sonoma Mission Inn and Spa
• Assist in cleaning, clearing and setting tables
• Serve from the cheese cart and maintain extensive knowledge of cheeses
• Maintain knowledge of menu
• Keep menus accurate and clean
• Maintain cleanliness of the restaurant and lobby

Hourly rate of $18.00

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable

• Must have legible penmanship.
• Must have calm and warm manner
• Be able to work flexible hours including mid-shift, weekends, and holidays

Additional Information

Fairmont Sonoma Mission Inn & Spa, an elegant Spanish mission-style Inn, boasts exceptional accommodation in the heart of Wine Country.

As one big team, community of service professionals, we come together and work with a common purpose to welcome, connect and serve others.

Visa Requirements : Applicants must be able to provide proof that they are legally able to work in the United States.

Our commitment to Diversity & Inclusion :

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Last updated : 2024-06-19