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Grove Bay Hospitality Group
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AccorHotel
Miami, FL | Full Time
$72k-88k (estimate)
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Accor
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$72k-88k (estimate)
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Accor
Miami, FL | Part Time
$72k-88k (estimate)
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Accor
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PT Front of the House Supervisor
Accor Miami, FL
$72k-88k (estimate)
Part Time 2 Weeks Ago
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Accor is Hiring a PT Front of the House Supervisor Near Miami, FL

Job DescriptionPurpose: To oversee all areas of operation relating to the guest experience for Front Desk, PBX and Bell/Door including delivery of Concierge services. Work with the Valet Parking vendor’s management and staff to ensure quality Valet Parking and bell operations. To oversee all systems and controls aspects of the Front Office. To oversee the development of all Front Office Heartists.
Reports to: Director of Rooms, Front of the House Manager, and Front of the House Assistant Manager
Essential Functions
  • Maintain standards of guest services and a consistent guest experience as documented by GSS reports, Trip Advisor and AAA ratings.
  • To ensure the accuracy of the Front Desk, Reservations, PBX records with direct and open lines of communications to other departments within the hotel.
  • Through proper Front Office rooms merchandising procedures, to ensure management of the rate structure, via Front Office salesmanship, and meet or exceed average rate goals of the hotel as well as total rooms revenue.
  • To ensure all Front Office systems and controls procedures comply with corporate policy and procedures, as evidenced by "Goal" Audits, and minimum levels of bad checks and bad debts.
  • To ensure all Front Desk payroll costs and other expenses are properly monitored and controlled in accordance with budgets and monthly updates.
  • To maintain open and clear communication with all internal departments.
  • In conjunction with night audit staff, ensure timely and accurate reporting of daily operating results and statistical information as related to revenue and expenses.
  • Supervises all front desk and PBX Heartists and front of the house areas.
  • Supervises the lobby shop and performs inventories.
  • Attends morning line-ups prepared with relevant information for the day.
  • Responsible to review all VIP arrivals and All members.
  • Ensure guests are been advise of loyalty program.
Additional Information
All your information will be kept confidential according to EEO guidelines.

Job Summary

JOB TYPE

Part Time

SALARY

$72k-88k (estimate)

POST DATE

06/10/2024

EXPIRATION DATE

06/29/2024

WEBSITE

group.accor.com

HEADQUARTERS

ISSY-LES-MOULINEAUX, ILE-DE-FRANCE

SIZE

1,000 - 3,000

FOUNDED

1983

CEO

SEBASTIEN BAZIN

REVENUE

$1B - $3B

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The following is the career advancement route for PT Front of the House Supervisor positions, which can be used as a reference in future career path planning. As a PT Front of the House Supervisor, it can be promoted into senior positions as a Healthcare Service Line Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary PT Front of the House Supervisor. You can explore the career advancement for a PT Front of the House Supervisor below and select your interested title to get hiring information.

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$71k-87k (estimate)
3 Weeks Ago

If you are interested in becoming a Front of House Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front of House Supervisor for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front of House Supervisor job description and responsibilities

Assisting with the daily operations of the restaurant, staff training and embedding the standards required of the team.

03/02/2022: Lebanon, PA

Ensuring that all equipment used is in safe working order, checked regularly and any faults reported to management, ensure equipment is not used until safe.

03/18/2022: Galveston, TX

Actioning customer compliments by praising staff and resolve complaints satisfactorily, referring to your line manager where necessary.

05/06/2022: Kingsport, TN

Ensuring that excellent levels of service are being delivered to the customers during service.

03/19/2022: Utica, NY

Managing front of house volunteers, assigning roles and responsibilities at the start of each shift.

02/10/2022: Bellingham, WA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front of House Supervisor jobs

Supervisor must also always provide a feedback to avoid same errors again.

03/10/2022: Kansas City, KS

Be a role model with all staffs and make sure to follow standards.

05/06/2022: Springfield, OH

Aspiring supervisor should be flexible and willing to work on a shifting schedule.

02/12/2022: Reading, PA

Supervisors should also know how and when to recognize each staffs excellent work to drive motivation.

02/13/2022: Virginia Beach, VA

Front of House Supervisor must build a solid foundation with each employees to develop trust.

02/17/2022: Pierre, SD

Step 3: View the best colleges and universities for Front of House Supervisor.

Butler University
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