Company Description

The Fairmont Scottsdale Princess is Arizona’s largest and longest running AAA Five Diamond hotel, and we want you to help us stay iconic. The Princess offers luxury and world class hospitality with 750 guestrooms, more than 300,000 square feet of meeting space, four award-winning restaurants, six sparkling heated pools, and a luxurious Well & Being Spa. Be a part of events like the WM Phoenix Open, Easter at the Princess, Summer at the Princess and Christmas at the Princess. The hotel features great benefits like PTO, matching retirement, travel discounts and more. This place really has it all – except for you!

What’s in it for you:

• Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your family
• Free meals at our on-site employee restaurant
• Learning programs through our Academies designed to sharpen your skills
• Great Medical and Dental benefits, 401K, Direct Deposit etc.
• Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities. The sky is the limit!

Job Description

Ride the rails down to the Princess! Come work at the one and only train park at the Fairmont Scottsdale Princess, where you will choo choo through the holiday! Join our friendly, festive team of hospitable holiday helpers at the Princess this year!

Reporting to the Director of Christmas at the Princess Operations, responsibilities and essential job functions include but are not limited to the following:

• Consistently offer a professional, friendly greeting and engaging service
• Display precise knowledge of all event activities and experience inclusions
• Ensure Five Diamond representation of resort
• Assist guests with directional in an informative and helpful way
• Follow outlet policies, procedures and service standards
• Checking equipment and engines before a journey starts
• Follow signaling instructions during the train path
• Provide passenger announcements
• Ensure proper regulations are maintained while controlling lines
• Delegate all lines accordingly
• Assist guests with directional in an informative and helpful way
• Other duties as assigned

Qualifications

• Available evenings, weekends and holidays
• Valid drivers licence 
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively with fellow colleagues as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Additional Information

Your team and working environment:
A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One

Our commitment to Diversity & Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS