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Job Description
As a Front Desk Agent, show and tell is everything! You will play a key role in the memories the guest experiences during their stay by telling them about the amenities the hotel has to offer and showing them all the options they have to make lasting memories.
With attention to detail, you will be able to investigate the reason of the guest’s visit and personalize their stay with Fairmont Century Plaza standards using professionalism and engaging demeanor.
What you will be doing :
Resolves guest complaints and concerns with a solution that is tailored to the guests and is solved in a timely manner
Demonstrates that all Front Office Standard Operating Policies and Procedures are performed in all interactions
Maintains a perpetual presence on the Reception Desk throughout the hours of the shift
What is in it for you :
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH
Hourly Rate : $32.75
Last updated : 2024-07-02
Full Time
$31k-41k (estimate)
07/04/2024
07/05/2024
The job skills required for Overnight front desk include Front Office, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be an Overnight front desk. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Overnight front desk. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Overnight front desk positions, which can be used as a reference in future career path planning. As an Overnight front desk, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Overnight front desk. You can explore the career advancement for an Overnight front desk below and select your interested title to get hiring information.