Accroid Inc is Hiring a Desktop Support Engineer / System Administrator Near Austin, TX
Location - Austin, TX (Hybrid) - Only Local Requirements
Proven work experience as a Desktop Support, Technical Support Engineer or similar role
Hands-on experience with Windows/Linux/Mac OS environments
Working knowledge of office automation products and computer peripherals, like printers and
scanners
Knowledge of network security practices and anti-virus programs
Ability to perform remote troubleshooting and provide clear instructions
Excellent problem-solving and multitasking skills
Customer-oriented attitude
BSc in Computer Science or relevant field
6 years experience in desktop support
2 years experience in problem management
ITIL Foundations certifications recommended
Comptia A certification recommended
MCSA/MSCE desired
WORKER SKILLS AND QUALIFICATIONS (Required)6 Desktop Support 5 Experience in a NOC/Call Center environment (Incident Management) 2 Change Management 2 Problem Management