Accroid Inc is Hiring a Level 2 Desktop Support Engineer Near Austin, TX
Minimum (Required)4-7 Proven work experience as a Desktop Support, Technical Support Engineer or similar role
Hands-on experience with Windows/Linux/Mac OS environments
Working knowledge of office automation products and computer peripherals, like printers and scanners
Knowledge of network security practices and anti-virus programs
Ability to perform remote troubleshooting and provide clear instructions
Excellent problem-solving and multitasking skills
Customer-oriented attitude
BSc in Computer Science or relevant field
4-7 desktop support 2 years experience in cloud / virtual computing environment 2 years experience in problem management Comptia A and other technical certifications recommended MCSA/MSCE desired ITIL certified Strong written and oral communication skills Experience with SharePoint access controls