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Fraud Operations Specialist
AccruePartners Charlotte, NC
$46k-61k (estimate)
Contractor | Business Services 3 Days Ago
Save

AccruePartners is Hiring a Fraud Operations Specialist Near Charlotte, NC

The Team You Will Be Joining
  • Dynamic and creative company located in Charlotte, NC, and Headquartered in San Francisco
  • Dedicated to making financial progress possible for everyone.
  • National presence providing excellent service to over 60 million members.
  • Vibrant work environment with a culture founded on collaboration and good energy.
What They Offer You
  • Fun and optimistic atmosphere, combining all the perks of a tech company with a healthy work-life balance.
  • Tons of opportunities to take on responsibility and ownership and have a meaningful impact.
  • You are encouraged to identify opportunities to scale the product, technology, and organization, and then launch them into action.
  • Having a healthy and happy team is their number one priority- family focused organization.
  • Free amenities, paid company trips and outings, competitive salary, and generous benefits.
Why This Role Is Important
  • The EFT Operations Specialist is responsible for processing debit card disputed items and investigating claims in a fast paced work environment.
  • Serve as the primary contact for all debit card disputes and research for both internal and external members.
  • Processes debit card disputes, ensuring appropriate and complete documentation is obtained from the member, and all appropriate documentation is maintained in the dispute files.
  • Document notes and findings in the dispute system to ensure accurate information and dispute statuses are maintained.
  • Processes disputed items and perform follow ups on outstanding items.
  • Sends required correspondence to members regarding the status of their disputed items.
  • Understands and maintains compliance with Regulation E and Visa Zero Liability Rules while adhering to our client's policies and procedures.
  • Ensures debit card reorders are completed timely and accurately.
  • Work with internal and external partners to ensure systems and processes are effective and accurate.
  • Pull reports and other data to assist management in understanding the status and amount of disputed items.
The Background That Fits
  • The EFT Operations Specialist must possess in-depth knowledge of debit card dispute processing rules, Regulation E rules, and Visa Zero Liability rules.
  • Demonstrates regulatory and technical knowledge to provide guidance and support to internal staff and members on dispute items.
  • The ideal candidates needs: understanding of visa guidelines, chargebacks, and deposit operations
  • Experience with centrix as a software system

Job Summary

JOB TYPE

Contractor

INDUSTRY

Business Services

SALARY

$46k-61k (estimate)

POST DATE

06/24/2024

EXPIRATION DATE

08/28/2024

WEBSITE

AccruePartners.com

HEADQUARTERS

CHARLOTTE, NC

SIZE

25 - 50

FOUNDED

2002

TYPE

Private

CEO

PATTY COMER

REVENUE

$10M - $50M

INDUSTRY

Business Services

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About AccruePartners

AccruePartners is a provider of staffing and recruitment services IT, finance, engineering and marketing sectors.

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The following is the career advancement route for Fraud Operations Specialist positions, which can be used as a reference in future career path planning. As a Fraud Operations Specialist, it can be promoted into senior positions as a Merchant Chargeback Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Fraud Operations Specialist. You can explore the career advancement for a Fraud Operations Specialist below and select your interested title to get hiring information.

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