Position reports directly to Onsite Manager

Summary: Manages relationship between Company, Client and associate employees, provides a support service to Accurate clients.

Essential Duties and Responsibilities include the following.

• Nurturing, building, and maintaining strong relationships with our client partner; anticipating staffing requirements and expectations and developing value-added services to support changing client needs
• Managing all aspects of field employee employment at the site, including coaching, counseling, and removal from assignment as well as maintaining related support functions
• Managing timekeeping for associate employees
• Running required reports for branch and client
• Finding creative, proactive solutions to staffing and performance challenges
• Fostering an environment of teamwork and cooperation and a culture of workplace safety
• Personifying our organization at the client work site

Requirements include:

• Supervisory experience in a warehouse environment
• Staffing and Recruiting experience
• Exceptional customer service skills
• Excellent interpersonal communication
• Computer literacy with proficiency in Microsoft Office/Outlook and the ability to learn new systems
• Well-developed problem-solving skills
• Strong organizational skills plus the ability to multi-task effectively
• High levels of motivation and self-direction
• Ability to work with people from all socio-economic strata
• Ability to work after hours and on weekends if necessary
• Ability to walk the facility floor frequently throughout a shift

Competency: To perform the job successfully, an individual should demonstrate the following competencies

• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Balances team and individual responsibilities; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives.
• Writes clearly and informatively; Able to read and interpret written information.
• Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
• Contributes to profits and revenue
• Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment-free environment; Builds a diverse workforce.
• Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values; Supports affirmative action and respects diversity.
• Adapts to changes in the work environment; Able to deal with frequent change, delays, or unexpected events.
• Attendance/Punctuality - Is consistently at work and on time.
• Dependability - Follows instructions, responds to management direction; Completes tasks on time or notifies appropriate person with an alternate plan.
• Initiative - Volunteers readily; Seeks increased responsibilities; Asks for and offers help when needed
• Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles.
• Reacts well under pressure; Treats others with respect and consideration regardless of their status or position
• Demonstrates accuracy and thoroughness; Applies feedback to improve performance.
• Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
• Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions.

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(Salary range based on experience)

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ABOUT ACCURATE PERSONNEL

Everybody needs to work, but turning that work into a rewarding career is what separates Accurate Personnel from any other job. When you join our corporate team, you are joining an industry-leading company that has been a community asset for 45 years. From our origins as a boutique Chicagoland office to our current nationwide reach, Accurate Personnel has always been about helping people. Apply at Accurate and you will have everything that is needed to reach your full potential: competitive salaries, an outstanding bonus schedule, a work-life balance, and an excellent benefits package. If you want to make a difference in your community while building a successful career, join our team today!

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Accurate Personnel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

People with a criminal record are encouraged to apply

Experience:

• Staffing: 1 year (Preferred)

Work Location: In person