• Develop dashboards, visualizations, semantic data model, and reports.
• Develop high level and detailed designs for existing reporting platforms, development activities along with process improvements.
• Evaluate and recommend platform and technology solutions for adoption based on the BI reporting needs of the bank.
• Perform technical due diligence on BI reporting tools by assessing usage patterns and performance anomalies.
• Work with business users to gather requirements, troubleshoot report issues, and drive resolutions towards completion.
• Effectively communicate and collaborate with business users, T&I support teams, providing an understanding of the problem and resolution.
• Become familiar with Operational Data Stores, Data Warehouse content, and other BI reporting data sources.
• Identify development and data quality issues, performing thorough testing and validation of reports, visualizations and dashboards in conjunction with business users.
• Setup and maintain access for new and current users in the BI Reporting environments.
• Research and trouble-shoot user-reported issues and incidents related to the BI reporting environment including performance, data discrepancies, access issues, etc.
• Be a self-starter, someone that will take the initiative to learn new things and research solutions without prompting.
• Ability to multi-task various projects and tasks with tight deliverables while keeping informed of existing and evolving development best practice, industry standards and technologies.
• Fosters and maintains good relationships with colleagues to meet expected customer service levels.
• Maintain all appropriate training and continuing education requirements for both internal programs and external licenses and certifications.
• Develop and maintain positive, productive, and professional relationships with key business users to meet expected customer service levels.

Must-Have*

• Minimum 5 years of report development experience using Business Objects, Tableau, Power BI, or other Business Intelligence technologies or equivalent.
• Minimum of 5 years of direct SQL experience

Skills and Knowledge

• Oracle, PL/SQL, MS SQL Server preferred
• Minimum 3 years of experience working in Financial Services preferred.
• BS or MS in Computer Science or a related technical field preferred
• Direct experience with Oracle databases, PL/SQL is strongly preferred.
• Direct experience with Business Objects 4.2 or above is strongly preferred.
• Direct experience with Tableau 2019 or above is strongly preferred.
• Direct experience with Power BI a plus.
• Direct experience with Tableau Prep a plus.
• Excellent analytical and problem-solving skills.
• Excellent oral and written communication and interpersonal skills.
• Strong organizational, multi-tasking, and time-management skills preferred.
• Ability to work independently or within a team for problem resolution
• Must demonstrate ability to multi-task and be flexible.
• Ability to interface effectively with all levels of the organization.