About Accutech:

Since 1987, Accutech Systems Corporation (ASC) has been dedicated to providing high quality products and services to the financial industry. Our team is comprised of some of the most knowledgeable and dedicated people in the industry and our mission is to provide our clients outstanding service and support. Along with our software and service, the relationships we hold with our Strategic Partners help provide our clients with the most powerful and flexible financial accounting solutions possible.

Location:

Muncie, Indiana

Summary:

The Administrative Assistant for Business Process Outsourcing (BPO) provides administrative support to the BPO Team, as needed. The Administrative Assistant will assist the team and clients in various duties including, but not limited to, triaging help center tickets, check printing and mailing, asset set up and statement generation.

Key Internal Interactions:

Manager of BPO, Executive Leadership, Directors, Managers, Employees

Key External Interactions:

Clients

Responsibilities

Business Process Outsourcing Administration

o Check printing and mailing – including Certified Mail

o Triage incoming help center tickets

o Effectively prioritize work volume and resolve routine and complex problems

o Willingness to cross train and take on additional responsibilities over time

Skills & Personality Traits

· Ability to work effectively, efficiently and accurately with frequent interruptions

· Ability to deliver excellent customer service when interacting with clients and vendors

· Attention to detail

· Strong problem solving and organizational skills

· Ability to be discreet with confidential information

· High level of integrity & trust

· Good communication and interpersonal skills

Education and Experience Requirements

· Three years of experience in an office setting supporting others

· Strong organizational and prioritization skills

· At times, must have the ability to work with little direction

· Must have a high level of initiative and follow through

· Proficient user of Microsoft Office suite programs (Word, PowerPoint, Outlook, Excel)

· Ability to communicate well at all levels of the organization

We are interested in every qualified candidate who is lawfully eligible to work in the United States. However, we are unable to sponsor visas.

Accutech Systems Corporation is an Equal Opportunity Employer.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Office experience: 3 years (Required)

Work Location: In person