ACE INSTITUTE OF TECHNOLOGY is Hiring a Telephone Sales / Office Admin (Manhattan, New York) Near New York, NY
Job DescriptionWe seek a Telephone Sales / Office Admin (Manhattan, New York) to join our team! You will be responsible for makeing sales calls and helping customers by providing product and service information on the phone. You will also be responsible for assisting in the office's day-to-day activities. We are a computer and medical vocational training institute in Midtown Manhattan and Elmhurst, Queens. Responsibilities:
Handle customer inquiries
Do telephone sales
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
Assist customers in completing applications and forms for admission
Follow up with the customers to gather missing information.
Regular follow-up with customers
Assist in the office's day-to-day activities
Create and edit required documents using Microsoft Office
Qualifications:
Previous experience in customer service, sales, or other related fields is a plus but not required.
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
Strong appointment setting, interviewing, and closing abilities
Strong organizational skills and technical proficiency
Good phone skills
Bilingual is a plus.
Strong desire to help others achieve their personal goals
Must be able to have a flexible schedule as needed
Receptive to coaching and critical feedback
Salary commensurate with documented experience Opportunities for advancement Company DescriptionAt Ace Institute of Technology, we believe that every individual should have the opportunity to develop job skills to meet the needs of today’s market. Every person should have access to opportunities for both career development and job training, in order to face the challenge of the present day technology and employment needs. We are committed to creating skilled and talented industry professionals in the fields of Medical Technology, Computer Networking, and Business Technology through our extensive learning programs and training solutions. At Ace Institute of Technology, we believe that every individual should have the opportunity to develop job skills to meet the needs of today’s market. Every person should have access to opportunities for both career development and job training, in order to face the challenge of the present day technology and employment needs. We are committed to creating skilled and talented industry professionals in the fields of Medical Technology, Computer Networking, and Business Technology through our extensive learning programs and training solutions.