Position Overview:

The Director of Quality is entrusted with ensuring the highest standards of quality across all aspects of our operations. Reporting directly to the President, this role plays a pivotal part in maintaining and enhancing ACE Thermal Systems’ reputation for excellence and reliability in delivering cutting-edge solutions to clientele.

Role Responsibilities:

The essential duties and responsibilities of the Director of Quality role include the following, (others may be assigned):

• Guarantee that products are safe and airworthy.
• Ensure that only qualified products are permitted to ship to customers.
• Direct and mentor the Quality Managers at each site.
• Introduce synergies between sites by creating standard procedures and enhancing collaboration.
• Implement efficient processes to ensure compliance with customer requirements and FAA regulations.
• Provide oversight for customer audits, regulatory agency audits, AS9100 audits and other 3rd party audits.
• Introduce and manage impactful quality performance metrics.
• Develop quality improvement processes.
• Establish and monitor external and internal audits within the sites.
• Perform analysis of the maturity of the QMS(s), identify potential risk and drive improvement plans.
• Build and maintain good relationships with customers and regulatory agencies through Quality compliance.
• Drive Continuous Improvement by facilitating actions to improve FPY, reduce scrap/rework and reduce warranty returns.
• MRB process ownership includes timely disposition and driving corrective actions.
• Maintain daily inspection throughput to support shipping goals.
• Drive process audits to reduce the quality rejections at inspection.

Experience and Skills:

• Bachelor's degree or higher.
• 15 years’ minimum experience in Quality or similar positions, with at least 7 years’ experience in a leadership role. Minimum 2 years’ experience in aerospace environment.
• Knowledge of Aerospace and Defense industry and its regulations
• Expertise in QMS and process management
• Leadership capability especially in embarking in a share vision and empowering people
• Knowledge of Quality tools (measures in production, nonconformance, tracking, calibration, etc.)
• Receptiveness and ability to foster teamwork.
• Practical oral and written communication skills.
• Organization and management skills
• Integrity and exemplarity in all circumstances
• Ability to develop and maintain trusted relations with upper and lower management, and be able to explain issues in readily understandable terms.
• Proven interpersonal skills.
• Ability to negotiate, to explain and to persuade.
• Proficient knowledge and experience using Microsoft Office (Word, Excel, PowerPoint
• Employee may be subject to random drug and alcohol testing under FAA regulations.

Personal Characteristics:

• Strong organization skills
• High level of attention to detail and accuracy
• Ability to prioritize
• Professional level written and verbal communication skills
• Problem-solving skills
• Interpersonal skills
• Decision-making skills
• High level of integrity
• Ability to thrive in a fast paced, high volume, team environment
• Ability to succinctly communicate quality performance, challenges, and improvement plans to senior leadership.