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About Us

Headquartered in the Washington, DC metro area, Acento Real Estate Partners is a premier investment management and operating company specializing in value-driven investment management strategies and property management services. Acento was founded in 2002 and is a dynamic, proactive and innovative company that is a sought-after expert in the acquisition, redevelopment and management of commercial assets. 

Our mission is to provide best-in-class service to multi-family communities located in Hispanic Markets and in the Workforce Housing space. Acento Real Estate Partners embrace diversity in our workforce, resident, and client base to help us strengthen our specialized business practices. 

We are seeking a highly organized and detail-oriented Community Manager to oversee the operations of our 180-unit residential community located in Catonsville, MD. The Property Manager will play a critical role in ensuring the smooth operation of the property, maintaining positive relationships with residents, and efficiently managing administrative tasks.

What you will be doing

• Manage all aspects of the residential community, including leasing, maintenance, and resident relations
• Conduct regular property inspections to ensure compliance with safety and cleanliness standards
• Handle resident inquiries, complaints, and requests in a timely and professional manner
• Coordinate move-in and move-out processes, including conducting unit inspections and managing security deposit returns
• Maintain accurate records of resident information, lease agreements, work orders, and other relevant documentation
• Oversee the collection of rent payments and ensure timely processing
• Collaborate with maintenance staff to address repair and maintenance needs promptly
• Enforce community rules and regulations to maintain a safe and harmonious living environment
• Stay updated on Fair Housing regulations and ensure compliance in all interactions with residents

What you will bring along

• 5 years of experience as Property Manager
• High school diploma or equivalent 
• Strong knowledge of real estate, administrative procedures and practices
• Excellent conflict management skills to effectively resolve disputes between residents or with external parties
• Familiarity with legal administrative processes related to leasing contracts and eviction procedures
• Exceptional customer relationship management skills to provide excellent service to residents
• Strong organizational skills to manage multiple tasks efficiently
• Excellent written and verbal communication skills
• Proficiency in using property management software such as CMMS (Computerized Maintenance Management System) and OneSite
• Knowledge in Microsoft office, Microsoft Teams, Adobe

We offer a competitive salary and employee benefits package which includes:

• $1,000 SIGN-ON BONUS! (conditions apply)
• Medical, dental, and vision insurance with Employer-paid Health Reimbursement Account (HRA)
• Short and long-term disability insurance
• Life insurance
• 10 vacation days
• 7 sick days
• 10.5 Paid holidays
• Employee Assistant Plan
• Referral program
• 401K Matching 
• Eligible for quarterly bonus
• Eligible for leasing commission & renewal bonus

COVID-19 considerations:

We follow all state local guidelines and have implemented strict protocols in line with CDC recommendations.