35 Desktop Support Specialist Jobs in Salem, OR
ACL Digital is Hiring a Desktop Support Specialist Near Salem, OR
Hi,
Hope you are doing well,
This is Kailash Singh from ACL Digital (An Alten Group Company) , I have a job opportunity for you for the position of “Help Desk Analyst “. if you are interested, please share your updated resume, and contact detail asap.
Job Description:
Job Title: Help Desk Analyst
Location: Salem, OR
Duration: 6 months contract
Job Description:
Customer Assistance
- Provides level 1 and occasional level 2 user support for end-user technology (e.g., hardware, software, printers, file storage, information services, telephony equipment, and mobile devices) to support efficient and effective business functions.
- Receives and responds quickly to user or technology issues (e.g. user or team member reported technology problems, concerns, questions, requests) to deliver responsive technical support and communication.
- Contact hardware, software, and service vendors for troubleshooting, support, or warranty requests to address issues.
- Assists with technical training to ensure that agency staff are prepared for changes and can use tools effectively.
- Provides subject matter expertise, serving as a willing source of knowledge and a change champion.
- Diagnoses and troubleshoots technical and business process problems to resolve issues quickly.
Operations
- Monitors end-user technology (e.g., hardware, software, printers, file storage, information services, telephony equipment, and mobile devices) to quickly address performance, security, or usability problems.
- Configures, installs, and maintains end-user technology to ensure that technology is current, secure, supported, licensed, and aligned to agency and enterprise technology standards and reference models.
- Assists in maintaining an inventory of all IT assets, including physical assets, licenses, and subscriptions, to support informed IT planning and decision-making.
Construction
- Assists in developing user training material, job aids, and manuals to allow effective use and understanding of agency technology.
- Assists in developing and refining desktop installation processes and images to facilitate quick deployment of desktop systems and assure appropriate software license distribution.
Kailash Singh
US Talent Acquisition
ACL Digital.
2890 Zanker Road, Suite 200, San Jose, CA 95134
Direct: (408) 755-3030
Job Summary
Contractor
$50k-62k (estimate)
06/24/2024
07/21/2024
acldigital.com
Santa Clara, CA
<25
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The job skills required for Desktop Support Specialist include Troubleshooting, Help Desk, Technical Support, Installation, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Desktop Support Specialist positions, which can be used as a reference in future career path planning. As a Desktop Support Specialist, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support Specialist. You can explore the career advancement for a Desktop Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Desktop Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Desktop Support Specialist job description and responsibilities
Desktop support specialists often deal with clients who are having trouble with their systems.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Support Specialist jobs
Attend Customer service, customer support, and customer experience training.
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Gain experience with operating systems.
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Experience in technical support positions is a plus.
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Practice fixing common computer problems.
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Use past security breaches as learning examples.
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Step 3: View the best colleges and universities for Desktop Support Specialist.
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