2 Restaurant Supervisor Jobs in Santa Barbara, CA
Acme Hospitality LLC is Hiring a Restaurant Supervisor Near Santa Barbara, CA
Mission & Core ValuesAbove all else, we are committed to providing our team members with a work environment and experience that we can be proud of. Our Core Values of Delivering Excellence, Embrace Originality, Act with Integrity and Celebrate Community are the essential ingredients for success.
Position SummaryAs Supervisor, you are responsible for front of house operations of the business. The position of Supervisor is truly about being a dynamic team leader and setting a positive tone for the entire front of house team to ensure that the business is running efficiently, profitably and delivering the highest level of hospitality. This is a full-time position, which involves weekends and holidays, particularly during the peak season.
Supervisor Team Member Qualities
- A strong and committed work ethic with an ever-present enthusiasm.
- A passion for work and knowledge of food and beverage.
- Someone who can lead an entire team and takes pride in teaching others.
- Someone who is honest and has integrity.
- Ability to multitask under pressure with a smile.
- A true team player, proactive and always going above and beyond.
- An eye for detail, cleanliness and organization.
- Someone who is humble and always willing to learn and get better.
- Someone who has the ability to make appropriate decisions in adverse situations.
- Ability to question, bring ideas to the table, and desire to make changes to be the best we can be.
- Maintain a positive and respectful work environment at all times.
- Be a dynamic leader and role model of the business.
- Maintain a level of service and hospitality that proudly reflects the business.
- Maintain cleanliness, safety, and organization of the restaurant.
- Cultivate new and existing guest relationships.
- Set the tone for the staff every shift for service.
- Follow all Acme management systems and policies
StaffingAs Supervisor, you will maintain proper staff levels with the team members who are best suited to represent the brand under the direction and oversight of the Manager.
Training/Initial & OngoingAs training is one of key components to the success of our restaurant, the Supervisor will work closely with Management to deliver our culture to your entire team and ensure consistency of the guest experience.
State Of The BusinessThe aesthetic and overall cleanliness and condition of the business is an essential part of the guest experience. The Supervisor will ensure cleanliness of interior and exteriors, signage is up-to-date, music selection and volume are appropriate, lighting and temperature are monitored.
Human ResourcesSupervisor will consistently hold team members accountable to the rules and standards of Acme restaurants. Supervisor will never ignore situations and always take corrective action in a way that builds respect and the strength of the overall team.
Required Education And Work Experience
- High School Degree or Equivalent.
- 3-5 years in related positions
- Advanced knowledge of food professional principles and practices.
- Supervisor reports to the Manager.
- The Supervisor oversees and supports all FOH team members.
- The Supervisor is not required to travel.
Important NoticeThis job description is not an exclusive or exhaustive list of all job functions that a Team Member in this position may be asked to perform from time to time. Based on business needs or Guest service objectives, you may also be asked to perform other duties or tasks in addition to those listed above and will be required to have completed required training associated with the other duties or tasks.
ALL POSITIONS
GREET ALL YOU MEET
- Say hello to everyone you see and make eye contact (SMILE).
- Remember the guest or team member’s names and use them often.
- Sell the services and facilities of the property first.
- Help the company obtain new customers and retain current customers.
- Memorize basic property information; be able to give accurate directions.
- Thank our guests for their business AND invite them to return.
- Listen and respond with empathy to guest or team member inquiries and stay with the individual until he/she is satisfied.
- If a guest or team member asks for directions, DO NOT POINT – escort the guest or team member to the destination.
- Never say, “NO”, ask for assistance.
- Never mention a guest’s name and room number in the same conversation.
- Never give out a room number. Maintain guest privacy and confidentiality.
- Always knock and announce your department before entering a guest room.
- Know your property’s emergency procedures.
- Protect the company’s property against damage or loss.
- Report any unsafe working condition.
- First, master the basics! DO IT RIGHT THE FIRST TIME!
- Look for ways to do your work better, faster and smarter. Share those ideas.
- Be part of the solution; always accompany criticisms with suggestions for improvement.
- Keep an open mind; be “flexible” to do new things and old things in new ways.
- Follow the company appearance standards at all times.
- Always wear your name badge and gaming badge (if needed).
- Keep your work area clean and professional.
- Never discuss internal business in front of guests.
- If you see something on the floor, pick it up.
- Show proper care for tools, equipment and facilities.
- Speak positively about the company and your co-workers.
- Pitch in and help – Don’t wait to be asked.
- It is okay to ask for help.
- Do not let obstacles become your excuse.
- Be flexible – accomplish the task and follow-up.
- Have fun and carry a great positive attitude. Being “positive” and “upbeat” does wonders for you and those around you.
- Smile
- Greet
- Respond
- Resolve
- Thank and Invite Back
The company reserves the right to revise and change job duties as the need arises. I have read and understand the requirements of this position and agree to this position and agree that I am able meet these duties and responsibilities. This job description does not constitute a written or implied contract of employment.
Physical Requirements:Standing - ConstantWalking - ConstantSitting - FrequentClimbing - OCCASIONAL Crawling - N/A Kneeling - FREQUENT OCCASIONAL Bending - OCCASIONAL FREQUENT Reaching above Shoulder - Constant FREQUENT Lifting:10 lbs. - Constant 11 - 20 lbs. - Constant 21 - 50 lbs. - FREQUENT 50 - 100 lbs. - OCCASIONAL Carrying:10 lbs. - Constant 11 - 20 lbs. - Constant FREQUENT 21 - 50 lbs. - OCCASIONAL FREQUENT 51 - 100 lbs. - OCCASIONAL Pushing - Constant Pulling - Constant Manual Dexterity - Constant Bi-Manual Dexterity - Constant Fine Motor Skills - Constant Gross Motor - Constant Eye/Hand Coordination - Constant Near Vision - Constant Far Vision - Constant Color Recognition - Constant Hearing - Constant Other - ENVIRONMENTAL FACTORSWorking Outside YES Working Inside YES Working alone YES Working closely with others YES Excessive cold/heat YES Excessive humidity/dampness YES Noise/Vibrations YES Working above ground YES Working below ground NO Working with chemicals/solvents/detergents/cleaners YES Working on uneven surfaces NO Operating moving equipment or vehicles NO Working around machinery or moving equipment YES Climbing on scaffolds or ladders YES Working under hazardous conditions NO
Job Summary
Contractor
Business Services
$32k-49k (estimate)
06/01/2024
07/18/2024
acmehospitality.com
SANTA BARBARA, CA
<25
2013
<$5M
Business Services
Related Companies
About Acme Hospitality LLC
Headquartered in Santa Barbara, California, Acme Hospitality owns and operates an innovative collection of food and beverage concepts and boutique hotels in California. Acme currently operates eight restaurants in Santa Barbaras burgeoning arts and entertainment district affectionately called the Funk Zone. Concepts include The Lark, Loquita, Lucky Penny, Tyger Tyger, Helena Avenue Bakery, Pearl Social, La Paloma Cafe, Santa Barbara Wine Collective, and Notary Public Wines. Acme played a major role in the revitalization of the Funk Zone that is now one of the top destinations in the region. Ac...me also owns and operates two historic hotels in Californias Gold Country The National Exchange Hotel in Nevada City and the Holbrooke Hotel in Grass Valley. Located five miles apart, these icons of Californias history and hospitality were lovingly restored by teams of local artists, designers, and craftspeople and are ideally situated in the picturesque Sierra Nevada Foothills. Acme concepts and team members have won numerous awards and accolades from local, regional and national sources.
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The job skills required for Restaurant Supervisor include Guest Service, Coordination, Front of House Operations, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Restaurant Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Restaurant Supervisor. Select any job title you are interested in and start to search job requirements.
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