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**DESCRIPTION**
The Client Relationship Analyst is responsible for supporting the National Solutions Manager in all reporting, financial and operational responsibilities. Responsibilities also include assisting in the management of a portfolio of strategic clients and providing single point of contact/escalation for strategic clients trade promotion management needs.
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**RESPONSIBILITIES**
Responsible for analyzing payments made by clients/customers and identifying any discrepancies and plan for collections. This will include using critical thinking and advanced reporting tools
Track Business Manager Assistant performance against client KPIs
New associate onboarding and training (Campbell BM/BMA/CRA/CCA) set up in Campbells systems
Monitor monthly aged claims and partner with business manager, business manager assistant and, client finance partner to discuss outstanding deductions and plans to resolve and bring to resolution
System Administrator for the TPM System. Assist end users and make needed updates to current configuration
Meeting the physical requirements listed below
Otherduties as assigned
**QUALIFICATIONS**
**Ed** ucation Requirements:
Bachelors Preferred
Drivers License Required
Work Experience Requirements:
5-8 years food brokerage and/or CPG industry experience in sales administration is strongly preferred
Customer service and client relationship management experience
Trade Promotion Management experience witha food manufacturer is preferred
Accounting, Audit, Account Reconciliation experience required
System integration background
Knowledge, Skills and Abilities Requirements:
Advanced reporting and analytical skills
Microsoft Excel skills (Advanced)
Training, presentation, communication skills
Work in a matrix reporting environment
Ability to travel (20%)
Champions the needs of customers and clients
Uses a collaborative approach to do what is best for the entire organization
Demonstrates initiative and takes appropriate risks
The incumbent(s) in this position should exhibit the following Acosta values:
People Minded Must show dignity and respect to all people
Integrity Must exemplify the highest degree of ethical behavior
Results Oriented Must show passion, pride and commitment to succeed
Trust Must be honest, sincere andconfident
Teamwork Must build trusting relationships
Innovation Must progress through a combination of creativity, common sense and vision
Balance Must maintain an optimistic attitude and keep perspective on what is important in life.
Acosta Sales & Marketing is an Equal Opportunity Employer
By submitting your application, you agree with and accept the Acosta Privacy Statement and Terms of Conditions.
US: http://acosta.jobs/privacy-policy-us/
Canada: http://acosta.jobs/privacy-policy-ca/
**ABOUT US**
Acosta, and its subsidiaries, is an Equal Opportunity Employer
**Job Category:** Retail
**Position Type:** Full time
**Business Unit:** Sales
**Salary Range:** $44,200.00 - $66,300.00
**Company:** Acosta Employee Holdco LLC
**Req ID:** 411
Full Time
$46k-60k (estimate)
07/01/2024
07/19/2024
acosta.com
SANFORD, FL
15,000 - 50,000
1927
Private
CHUCK BROWN
$1B - $3B
Wholesale
Acosta is a marketing agency that provides order management and retail merchandising solutions for the FMCG industry.